Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,209 reviews
5 stars
375
4 stars
250
3 stars
223
2 stars
96
1 star
265
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders and missing items.
Service Speed
Customers experienced long wait times in both drive-thru and in-store, with some noting extremely slow service.
Food Quality
Feedback on food quality was mixed, with some praising fresh and hot meals while others complained about stale or poorly prepared food.
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others reported rude or unhelpful interactions.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area and bathrooms.
- DGDana GrowDec 31, 20251.0Was less than 1 minute away from McDonald's. According to Google they are open to 11. I give them a call and ask what time they close they say 5 minutes which would be 10. I'm like okay great wanna throw me in a cookie tote I'm literally less than a minute away. The person who answered the phone didn't see the problem and asked someone and was told no even though it still wasn't 10. This McDonald's is always terrible if it wasn't so close I wouldn't use it. It's overall terrible. And 85% of the employees are rude.
- CRChris RileyDec 27, 20251.0Made pull ahead and wait 10 more minute for fresh hash browns to not even get the order right. Drive off cause I’m tired of wasting my time with this specific McDonald’s. Gets my order wrong more then right
- ADAnn DylewskiNov 13, 20251.0Worst experience, cold coffee and old coffee. Went back around drive thru and they put my cup under and let fresh coffee go in my cup. It was so strong I couldn't drink it. Won't go back for sure. Girl couldn't even count change.
- CVCaleb VanceNov 11, 20255.0Tensions were high surrounding the monopoly game but overall the crew works hard and is always polite 💯
- TBTabbi BabcockNov 6, 20251.0I normally go to this location every morning, and I have dwindled away from it. We are in Monopoly game season right now and they are not handing out the pieces. I always order pretty much the same thing and in the beginning each thing I ordered was getting a piece on it and now I ordered my meal today and didn’t receive not one monopoly piece. I ordered a large drink, a hash brown, and English muffin sandwich and nothing very disappointed.
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's at 32811 Stephenson Hwy, Madison Heights?
McDonald's is open daily from 6:00 AM to 11:00 PM, except Sunday when it opens at 7:00 AM.
What are the drive-thru hours for this McDonald's location?
The drive-thru is open from 6:00 AM to 11:00 PM Monday through Saturday, and from 7:30 AM to 11:00 PM on Sundays.
What delivery services does McDonald's offer at this location?
This McDonald's offers delivery, same-day delivery, no-contact delivery, and curbside pickup services.
How can I place an order for delivery or pickup from McDonald's?
You can order through the McDonald's app available on iOS and Android, or visit their online ordering page at https://mcdonalds.order.online/business/-5579.
What payment methods does McDonald's accept at this Madison Heights location?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where is McDonald's located, and how can I contact them?
McDonald's is located at 32811 Stephenson Hwy, Madison Heights, MI 48071. The main phone number is +1 248-588-7909.
Is there free WiFi available at this McDonald's?
Yes, this McDonald's location offers WiFi services to customers.
What popular nearby restaurants can I visit before or after dining at McDonald's?
Nearby restaurants include Madhouse Bar & Grill, Bennigan’s, New York Red Hots Coney Island, Tim Hortons, Applebee's Grill + Bar, Sushi Gallery, Dunkin', Twin Peaks Restaurants, and CHI FAN.
Are there hotels near McDonald's for travelers visiting Madison Heights?
Yes, nearby hotels include Fairfield Inn Detroit Troy/Madison Heights, Rodeway Inn, Baymont Inn & Suites Madison Heights, Baymont by Wyndham Madison Heights Detroit Area, Days Inn and Suites, Days Inn & Suites by Wyndham Madison Heights MI, Residence Inn by Marriott Detroit Troy/Madison Heights, Fairfield Inn & Suites by Marriott Detroit Troy, and Extended Stay America.
What nearby places can help customers find McDonald's or complement their visit?
Customers can use nearby Mobil gas station for fuel and convenience needs or visit nearby financial institutions like Charter One and Citizens Bank for banking services while visiting McDonald's.