Jimmy John's

Reviews

• MK

  Mama Ray Ray In The Kitchen

  6 days ago
  1.0
  Today I ordered a an Italian sub and it was absolutely awful no lettuce a whole thing of mayonnaise no oregano or vinegar and oil. I don’t know what happened. I wanted to bring it back. I took a bite and I took another bite and my stomach is hurting so bad and I’m using the bathroom like crazy this is absolutely unacceptable. I need to know who I can talk to concerning this. I started to post it, but I think I need to talk to someone I go to Ferndale Michigan for Jimmy John’s all the time. I’ve never had this problem before.🤦🏽‍♀️
• SC

  Scooz Coo

  Dec 19, 2025
  5.0
  The pizza sub and the pesto pasta salad is soooo guuud. Nicest employees too 🥰
• GG

  GRIFFTIM

  Dec 15, 2025
  1.0
  Anytime I order here at Lunch time (3x’s), which is generally a time people eat at Jimmy John’s, it takes over an hour for delivery and always by uber. Which would be fine, IF, I knew ahead of time there would be delays. It’s not until after I make the order that I am told the delivery window. I don’t understand how your aren’t prepared for the busiest time of day. Fool me once, shame on you, fool me twice shame on me. Believing the best in a business I fooled myself a 3rd time. Won’t happen again.
• AA

  AJ

  Aug 29, 2025
  1.0
  Visited on August 29, 2025 at 1:27 PM I had a frustrating experience at this location. I did not order a “giant” sub, yet I was handed two sandwiches and charged $20. The staff member took my phone for Apple Pay instead of extending the payment terminal, which made it harder to verify the charge in real time. When I asked about the order, she insisted I had ordered a giant and responded rudely. Instead of correcting the mistake, she said, “You know what, I’m gonna void your order,” and handed me a voided receipt—without any explanation or resolution. The entire interaction felt dismissive and unprofessional. I expected transparency and courtesy, especially when dealing with payment confusion. I won’t be returning to this location, and I hope they improve their customer service and communication.