Multiple customers reported long wait times and poor service, including being ignored at the drive-thru and rude staff interactions.
Food Quality
Several reviews mentioned inconsistent food quality, particularly with melted or improperly made blizzards and overpriced items.
Cleanliness Concerns
Customers frequently noted cleanliness issues, including unpleasant odors and unsanitary conditions in the lobby and food preparation areas.
Pricing Complaints
Many customers expressed dissatisfaction with high prices compared to other locations, feeling that the value did not match the cost.
TY
Tara Young
3 days ago
2.0
I order a chocolate milkshake, medium whipped cream. After drinks my shakes I, found a piece of split ends or some else I almost swallowed.
SS
Serina Shrake
Nov 13, 2025
1.0
I went in to try to get some pretzels and a twist cup the front was empty okay figured they were busy called out a few time finally walked out after almost halfway down the block I see an employee come out the door terrible service I've been here before loved it never again.
CC
Chelsey
Nov 8, 2025
1.0
Pulled up around 8PM on a Saturday & waited at the speaker for 5+ minutes. Google & sign says open but no one came to take my order so I left. Not the first time I’ve been left waiting at the speaker at this location.
MW
Melanie Ward
Oct 3, 2025
5.0
I ordered the bacon cheeseburger deluxe with fries and a small strawberry cheesecake blizzard. Everything was delicious. It was fresh, hot and I truly enjoyed it. The store was very clean and the staff very helpful.
RE
Rose Evers
Sep 25, 2025
4.0
Service was good. The store itself was clean but freezing. Staff not welcoming. More like an interruption. But not rude either. I guess its a generational thing, finding this common in many places. Very sad. I will stick to the sterling heights location
Frequently Asked Questions About Dairy Queen (Treat)
What kind of treats does Dairy Queen (Treat) offer?
Dairy Queen (Treat) specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, and frozen novelties.
What are the operating hours of Dairy Queen (Treat) in Madison Heights, MI?
The store is open Monday through Thursday from 11:00 AM to 11:00 PM, and Friday through Sunday from 11:00 AM to midnight.
Does Dairy Queen (Treat) in Madison Heights have a drive-thru service?
Yes, this location offers a drive-thru service for customer convenience.
Is Dairy Queen (Treat) family-friendly and accessible for children?
Yes, the location is family-friendly with facilities welcoming children, including high chairs and seating areas.
Can customers order online or via a mobile app at Dairy Queen (Treat)?
Yes, customers can order online through the website or use the Dairy Queen app to access exclusive deals and place orders.
What is the address and contact number for Dairy Queen (Treat) in Madison Heights?
The address is 29371 Dequindre Rd, Madison Heights, MI 48071-2664, and the main phone number is +1 248-399-6233.
Are there nearby restaurants where I can visit before or after enjoying Dairy Queen?
Yes, nearby restaurants include Wendy's for burgers, Pop Chicken for fast food, Halal Bites, Little Caesars Pizza, Bread Basket Deli, and Little Saigon Vietnamese Restaurant.
What nearby convenience stores are close to Dairy Queen (Treat) for any quick needs?
7-Eleven and Warren Gardens beverage store are located nearby and can be convenient stops when visiting Dairy Queen (Treat).
Are there any nearby personal care or beauty salons near Dairy Queen (Treat)?
Yes, Salon 1 Hair Studio and Ding's Hair Salon are close by for hair care and beauty services visitors might want to check out.
What accessibility features does Dairy Queen (Treat) provide for customers?
The location is wheelchair accessible, has restrooms, outdoor seating, and offers a comfortable environment for all customers.