Dairy Queen (Treat)

3.7
509 reviews
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Business Details

29371 Dequindre Rd, Madison Heights, MI
48071-2664, United States
(248) 399-6233
https://www.dairyqueen.com/
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About

Ice Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen (Treat)
29371 Dequindre Rd, Madison Heights, MI
48071-2664, United States

Hours

Reviews

3.7
509 reviews
5 stars
232
4 stars
99
3 stars
48
2 stars
31
1 star
99

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers noted that the store was clean, but some reported unpleasant odors and unsanitary conditions in food preparation.

Customer Service

Feedback on staff interactions was mixed; while some praised friendly service, others reported rudeness and poor customer service.

Product Quality

Several customers expressed dissatisfaction with the quality of ice cream products, citing issues like melted blizzards and incorrect orders.

Pricing

Many reviews mentioned that prices were perceived as high compared to other locations, leading to frustration among customers.

Service Speed

Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported.
  • SS
    Serina Shrake
    Nov 13, 2025
    1.0
    I went in to try to get some pretzels and a twist cup the front was empty okay figured they were busy called out a few time finally walked out after almost halfway down the block I see an employee come out the door terrible service I've been here before loved it never again.
  • CC
    Chelsey
    Nov 8, 2025
    1.0
    Pulled up around 8PM on a Saturday & waited at the speaker for 5+ minutes. Google & sign says open but no one came to take my order so I left. Not the first time I’ve been left waiting at the speaker at this location.
  • MW
    Melanie Ward
    Oct 3, 2025
    5.0
    I ordered the bacon cheeseburger deluxe with fries and a small strawberry cheesecake blizzard. Everything was delicious. It was fresh, hot and I truly enjoyed it. The store was very clean and the staff very helpful.
  • RE
    Rose Evers
    Sep 25, 2025
    4.0
    Service was good. The store itself was clean but freezing. Staff not welcoming. More like an interruption. But not rude either. I guess its a generational thing, finding this common in many places. Very sad. I will stick to the sterling heights location
  • LL
    Leilani411
    Sep 9, 2025
    1.0
    Haven’t had DQ in years and wanted to try it! It was terrible! The blizzard was extremely watery and in liquid form. Blizzards never use to be like this. I should have asked for a refund and I’m mad I did not. I just drove to the nearest dumpster and threw it away. I also didn’t like how she was making the ice cream cone with her bare hands touching the cone. Threw that away as well. WONT BE GOING BACK!
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Frequently Asked Questions About Dairy Queen (Treat)

What kind of treats does Dairy Queen (Treat) offer?

Dairy Queen (Treat) specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, and frozen novelties.

What are the operating hours of Dairy Queen (Treat) in Madison Heights, MI?

The store is open Monday through Thursday from 11:00 AM to 11:00 PM, and Friday through Sunday from 11:00 AM to midnight.