Chipotle 14 Mile & John R is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Feedback on staff attitudes is mixed; some customers praised friendly service while others reported rudeness and poor management.
Food Quality
Inconsistencies in food quality were noted, with reports of overcooked meat, undercooked rice, and incorrect orders.
Stock Availability
Many customers expressed frustration over frequent shortages of key ingredients, such as fajita veggies and cheese.
Cleanliness
Several reviews mentioned cleanliness issues in the dining area and food preparation areas.
Portion Sizes
Customers frequently complained about small portion sizes and inconsistency in the amount of food served.
BB
Brian Burke
1 day ago
5.0
Chipotle is FAST & casual. Constantly fresh ingredients served @ lightspeed. You want a massive burrito full of fresh ingredients? Go to Chipotle
NM
Nick Moceri
Dec 22, 2025
5.0
Employees were kind and also helped with a gluten allergy
RR
Rex
Dec 19, 2025
1.0
The Managers and employees have really bad attitudes . They don't know how to talk to people. Never stepping foot in this place ever again.
MR
Michael R
Dec 13, 2025
5.0
The staff on this shift tonight do not get enough credit. The line was backed up out the door. The staff of 7-8 people worked quickly, efficiently, and the manager was even helping out. They all had smiles on their face as well, even with the difficult lady in front of us. The guy at the register was super nice and the customer service was the best I have seen at this location in a long time! These employees killed it tonight!
CC
Charlie
Dec 9, 2025
2.0
Steak was super overcooked. Like unchewable. And the chips were very stale and flexible not crunchy.
Store was also dirty in the dinning area and behind the counter
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill located at 14 Mile & John R?
Chipotle Mexican Grill is located at 32 E 14 Mile Rd, Madison Heights, MI 48071, between Hobby Lobby and Dunham's Discount Sports.
What are the opening hours of Chipotle Mexican Grill at this location?
Chipotle is open daily from 10:45 AM to 11:00 PM.
What types of food does Chipotle Mexican Grill offer at 14 Mile & John R?
Chipotle offers customizable menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Does the Chipotle at 14 Mile & John R offer pickup and delivery services?
Yes, this Chipotle location offers both in-store pickup and delivery services.
How can I order food from Chipotle Mexican Grill online?
You can order online through Chipotle's official order site or via their app available on the Apple App Store.
Is Chipotle Mexican Grill LGBTQ friendly at this location?
Yes, this Chipotle welcomes LGBTQ customers, promoting an inclusive environment.
What nearby restaurants can I visit before or after dining at Chipotle 14 Mile & John R?
Nearby restaurants include Jersey Mike's Subs, Pizza Hut, Burger King, Sonic Drive-In, and Taco Bell for a variety of dining options around Chipotle.
Are there any nearby mobile phone stores close to Chipotle at 14 Mile & John R?
Yes, Cricket Wireless, T-Mobile, Metro by T-Mobile, and the AT&T Store are located near Chipotle for your mobile phone needs.
Can customers visiting Chipotle at 14 Mile & John R find automotive services nearby?
Yes, automotive services such as Speedy Quick Lube, Pennzoil 10 Minute Oil Charge, Fast Change, Major Oil, and Hertz car rentals are conveniently nearby.
How can I contact Chipotle Mexican Grill at 14 Mile & John R?
You can call them at +1 248-581-8014 or email at mi.2173.14Mile@chipotle.com for inquiries.