Brand Certified
Chipotle Mexican Grill
3.5(1523 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
32 E 14 Mile Rd, Madison Heights, MI
48071, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(248) 581-8014
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/mi/madison-heights/32-e-14-mile-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2173
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle 14 Mile & John R is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.5
1,523 reviews
5 stars
631
4 stars
292
3 stars
152
2 stars
102
1 star
346
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and unhelpful management.
Food Quality
Inconsistencies in food quality were noted, with complaints about overcooked meat, undercooked rice, and incorrect orders.
Cleanliness
The restaurant was frequently described as dirty, with unsanitary conditions in both the dining area and food preparation areas.
Ingredient Availability
Customers expressed frustration over the frequent unavailability of key ingredients, such as fajita veggies and various salsas.
Portion Sizes
Many reviews highlighted small portion sizes, with customers feeling they were not receiving adequate amounts of food for their orders.
- JDJulia DavisFeb 19, 20261.0Poor service. Poor cleanliness. Employees just standing around doing nothing. None of the tables wiped down. They didn't know how to make tacos??
- KKKavehFeb 17, 20265.0All the food was fresh and tasty per usual. Staff was super friendly and efficient. Al Pastor is amazing and can only be beaten by the chipotle honey chicken.
- BDBob DeitrickFeb 12, 20261.0I ordered For delivery and we waited for two hours and never got our food. The delivery driver was there for over an hour and asked for the order six times. Horribly managed store! Stay away!
- LLLeslie LittleFeb 8, 20264.0I had a bowl which was pretty good. It just had a little burnt taste to it.
- DRDave RozJan 30, 20261.0I got a $50 Chipotle Gift card for Christmas. Go into store to use it. Store is dirty. They are out of Queso. Rude employee informs me that I can't order a Quesadilla IN restaurant, can only order in app. I order a salad. The meat was drier than beef jerky, yet the salad was wetter than a swamp? It was disgusting. I threw away the salad and gave the gift card to a random stranger. If this store is any indication of Chipotle standards for food, service, and cleanliness I will not be visiting again. I hate giving bad reviews but this was a true 1 star experience. Go next door to Jersey Mike's and get a good lunch. You won't get that here.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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