Chipotle Mexican Grill

3.5
1578 reviews
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Business Details

32 E 14 Mile Rd, Madison Heights, MI
48071, United States
(248) 581-8014
https://locations.chipotle.com/mi/madison-heights/32-e-14-mile-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2173
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About

Mexican Restaurant
Chipotle 14 Mile & John R is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
32 E 14 Mile Rd, Madison Heights, MI
48071, United States

Hours

Reviews

3.5
1,578 reviews
5 stars
663
4 stars
304
3 stars
160
2 stars
103
1 star
348

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff attitudes is mixed; some customers praised friendly service while others reported rudeness and poor management.

Food Quality

Inconsistencies in food quality were noted, with reports of overcooked meat, undercooked rice, and incorrect orders.

Stock Availability

Many customers expressed frustration over frequent shortages of key ingredients, such as fajita veggies and cheese.

Cleanliness

Several reviews mentioned cleanliness issues in the dining area and food preparation areas.

Portion Sizes

Customers frequently complained about small portion sizes and inconsistency in the amount of food served.
  • BB
    Brian Burke
    1 day ago
    5.0
    Chipotle is FAST & casual. Constantly fresh ingredients served @ lightspeed. You want a massive burrito full of fresh ingredients? Go to Chipotle
  • NM
    Nick Moceri
    Dec 22, 2025
    5.0
    Employees were kind and also helped with a gluten allergy
  • RR
    Rex
    Dec 19, 2025
    1.0
    The Managers and employees have really bad attitudes . They don't know how to talk to people. Never stepping foot in this place ever again.
  • MR
    Michael R
    Dec 13, 2025
    5.0
    The staff on this shift tonight do not get enough credit. The line was backed up out the door. The staff of 7-8 people worked quickly, efficiently, and the manager was even helping out. They all had smiles on their face as well, even with the difficult lady in front of us. The guy at the register was super nice and the customer service was the best I have seen at this location in a long time! These employees killed it tonight!
  • CC
    Charlie
    Dec 9, 2025
    2.0
    Steak was super overcooked. Like unchewable. And the chips were very stale and flexible not crunchy. Store was also dirty in the dinning area and behind the counter
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Frequently Asked Questions About Chipotle Mexican Grill

Where is Chipotle Mexican Grill located at 14 Mile & John R?

Chipotle Mexican Grill is located at 32 E 14 Mile Rd, Madison Heights, MI 48071, between Hobby Lobby and Dunham's Discount Sports.

What are the opening hours of Chipotle Mexican Grill at this location?

Chipotle is open daily from 10:45 AM to 11:00 PM.