Fast Food RestaurantBurger JointCheckers Drive-In Restaurants, Inc
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Numerous customers reported rude and unhelpful staff, with complaints about order accuracy and responsiveness.
Food Quality
Mixed reviews on food quality; while some enjoyed the burgers and fries, others received cold or improperly prepared items.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Positive Experiences
Some customers praised friendly service and fresh food, highlighting a few employees for their exceptional service.
SS
sue
2 days ago
1.0
March 1,@11;00 am, female manager watches as cars pull off when there listed as open.
NT
No Thanks
Feb 19, 2026
4.0
Hot, fresh, great sandwich. Its been a while since I've at at checkers, the staff was friendly and would suggest this to others. Thanks!!
TM
Tyler Meholic
Jan 31, 2026
2.0
Placed a mobile order, app does not allow modifying drinks and this location does not accept special instructions for an order. Asked at the speaker for my drink to be no ice and was ignored. Pulled forward to the window and they flat out refused to re-pour the drink with no ice and said its against their policy to re-pour drinks as its wasteful. I can understand not wanting to be wasteful but either accept special instructions within reason or dont ignore me at the speaker so you can make it right the first time.
EE
EchoBaller13
Jan 9, 2026
1.0
They were rude and didn’t listen when I asked for no cheese on my 2 for 7, if you don’t wanna work there get another job👍🏽
PP
Pandora
Dec 8, 2025
2.0
Two stars is generous. I came in today, and granted I did customize my orders so I'll take that on the chin. But when I got there, I was told to wait because the order was not done, but it was done, they were just generally disorganized.
Heard a comment from one employee about 'driving them nuts' with the order I made, which was a 'Pick Two and Save' being a double checkerburger and checkerburger (no lettuce and tomato), a big buford (no lettuce, no pickle), a mushroom swiss burger, and an order of strawberry cheesecake bites with a Cherry Coke.
I maybe at most order Checker's between 2-4 times a year, and each time I go to one of these locations in the Detroit suburban area, the staff have some issue, make some comment about my order, I understand the irritation of custom orders to one's taste, but the last two or three times I've been here... I've gotten mouthed at in some way.
The food was fine, and it followed what I ordered to a T. It's just the lip service, from an employee or three with two of the last few orders I've gotten from this location (today and months back).
(EDIT: as of 9pm tonight, same day... the food gave me an upset stomach as well at one point, so yes, probably not going back here and all of it was cold too.)
(EDIT continued: had it at three stars, but the food made me a little grumbly tumbly, so knocked off a star. Two stars is generous.)
What are the operating hours for Checkers at 1450 E. 12 Mile Road in Madison Heights, MI?
Checkers is open from 11:00 AM to 11:30 PM Monday through Wednesday and Sunday, and from 11:00 AM to midnight Thursday through Saturday.
Where is Checkers located in Madison Heights, MI?
Checkers is located at 1450 E. 12 Mile Road, Madison Heights, MI 48071, USA.
What meals are served at Checkers in Madison Heights?
Checkers serves lunch, dinner, and late-night meals.
What payment options are accepted at this Checkers location?
Checkers accepts American Express, Cash, Check, MasterCard, and Visa.
Does Checkers offer drive-thru and dine-in services?
Yes, this Checkers location provides both drive-thru and dine-in services, including counter service.
Is there an online ordering option for food delivery from Checkers?
Yes, you can order delivery online through DoorDash or directly via Checkers' website at https://order.checkersandrallys.com/menu/9150-e-12-mile-road.
What is the dress code when visiting Checkers?
The dress code at Checkers is casual.
Are there any nearby fast food options other than Checkers in the area?
Yes, nearby fast food restaurants include Burger King, KFC, Tubby's Sub Shop, Jimmy John's, Crazy Sushi, and Taco Bell, offering a variety of options for those visiting or nearby Checkers.
What are some nearby services or stores around Checkers in Madison Heights?
Nearby services include Silver Thimble (sewing and alterations), Fantasy Nails (nail salon and waxing), Ark Wireless (mobile phone store), and Chris's Pet Store, offering conveniences near Checkers.
Can visitors to Checkers explore any nearby amenities or attractions?
Yes, visitors can explore places like The Heights apartments, Sacred Heart Rehabilitation Center, multiple churches such as Faith Temple Church Of God and Central Church, and enjoy Mediterranean cuisine at Stone House Mediterranean & Grill and Mia Mia Cafe after their visit.
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