As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor service.
Food Freshness
Many customers appreciate the hot and fresh food, particularly the fries, although there are complaints about cold or subpar food quality.
Order Accuracy
There are frequent issues with incorrect orders, leading to customer frustration and dissatisfaction.
Cleanliness
The restaurant is generally noted for being clean, but some customers have reported unsanitary conditions.
Speed of Service
Service speed is inconsistent, with some customers experiencing long wait times while others report quick service.
RN
Robert Noble
6 days ago
5.0
Honestly, burgers are pretty good but the fries are top tier.
DS
Danny Stacks
Nov 10, 2025
5.0
Rose was super nice and helpful .
JD
Jennifer Day
Nov 9, 2025
1.0
Just got an order through door dash. 10 pm. I got a bite box. I took one bite of a piece of chicken and it was so hard it hurt my tooth. How long did those have to sit there to be THAT hard? You've got to be kidding me. The fries were soft and gross. I live less than a mile from there. How did this happen?
KL
kymber leyann
Oct 25, 2025
5.0
We were there late last night and they were moving so quick and accurate for how busy they were at 10 pm. I live a good 30-40 minutes away so we sat in the parking lot and ate. The treatment we watched these poor workers receive in that 20 minutes was horrible. They were working so hard and doing so good yet people were literally screaming hanging out there cars. You can hear the entire conversations as we were parked by the window, and I seen the workers do absolutely nothing wrong. The average car was in line for less than 5 minutes but that wasn’t good enough. BE KIND !!
RD
Ron Dec
Oct 5, 2025
5.0
Every time I've been to this checkers, the food has always been hot and fresh and the people are really friendly.Great place, my favorite place.I will always eat there.
What are the operating hours for Checkers at 1450 E. 12 Mile Road in Madison Heights, MI?
Checkers is open from 11:00 AM to 11:30 PM Monday through Wednesday and Sunday, and from 11:00 AM to midnight Thursday through Saturday.
Where is Checkers located in Madison Heights, MI?
Checkers is located at 1450 E. 12 Mile Road, Madison Heights, MI 48071, USA.
What meals are served at Checkers in Madison Heights?
Checkers serves lunch, dinner, and late-night meals.
What payment options are accepted at this Checkers location?
Checkers accepts American Express, Cash, Check, MasterCard, and Visa.
Does Checkers offer drive-thru and dine-in services?
Yes, this Checkers location provides both drive-thru and dine-in services, including counter service.
Is there an online ordering option for food delivery from Checkers?
Yes, you can order delivery online through DoorDash or directly via Checkers' website at https://order.checkersandrallys.com/menu/9150-e-12-mile-road.
What is the dress code when visiting Checkers?
The dress code at Checkers is casual.
Are there any nearby fast food options other than Checkers in the area?
Yes, nearby fast food restaurants include Burger King, KFC, Tubby's Sub Shop, Jimmy John's, Crazy Sushi, and Taco Bell, offering a variety of options for those visiting or nearby Checkers.
What are some nearby services or stores around Checkers in Madison Heights?
Nearby services include Silver Thimble (sewing and alterations), Fantasy Nails (nail salon and waxing), Ark Wireless (mobile phone store), and Chris's Pet Store, offering conveniences near Checkers.
Can visitors to Checkers explore any nearby amenities or attractions?
Yes, visitors can explore places like The Heights apartments, Sacred Heart Rehabilitation Center, multiple churches such as Faith Temple Church Of God and Central Church, and enjoy Mediterranean cuisine at Stone House Mediterranean & Grill and Mia Mia Cafe after their visit.