Brand Certified
Arby's
4.0(1635 reviews)
Certified by Arby's • Mar 01, 2026
Business Details
1835 E Twelve Mile Rd, Madison Heights, MI
48071, United States
Certified by Arby's • Mar 01, 2026
(248) 542-6166
Certified by Arby's • Mar 01, 2026
http://www.arbys.com/locations/us/mi/madison-heights/1835-e-twelve-mile-rd/store-842
Certified by Arby's • Mar 01, 2026
About
Certified by Arby's • Mar 01, 2026
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Certified by Arby's • Mar 01, 2026
Hours
Certified by Arby's • Mar 01, 2026
Reviews
4.0
1,635 reviews
5 stars
785
4 stars
447
3 stars
202
2 stars
89
1 star
112
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported receiving cold or poorly prepared food, including old fries and messy sandwiches.
Customer Service
Service quality varied significantly, with some customers praising friendly staff while others experienced rudeness and unprofessional behavior.
Cleanliness
The dining area was noted as clean by some, but others mentioned issues with cleanliness and staff focus on drive-thru over in-store customers.
Order Accuracy
There were multiple complaints about incorrect orders and items missing from meals.
- SSsue2 days ago1.0Too bad the kitchen isn't as hot as the woman working the front counter@March 1.@11;30 am. Cold food, and a unhelpful female cashier in need of midol.
- TDToccaira DysonFeb 22, 20265.0I love the ppl here. From GM to team members
- DBD BREZZELLFeb 11, 20261.0Visited this location for lunch with my coworkers at lunchtime. If you like lukewarm service and food,then this is the place for you! Our food orders were filled fast, but that's because the fish for the sandwiches and the curly fries were sitting around in warmers. The last couple of times we have visited this location the food wasn't hot. Seems like their priority is to get your money and getting you outta there rather than giving their patrons a quality product. I won't be going back. Ever.
- CCCaryBerryFeb 11, 20265.0My orders are always correct and the food is 👍
- QHQuandra HardyFeb 5, 20265.0HORRIBLE!!!! My husband purchased the King Hawaiian Fish deluxe meal, was told to pull to the side. What’s so terrible about the whole ordeal is the whole meal was cold. Everyone knows the fish has to be dropped due to order. Not serving cold old fish and fries.
Brand Certified Facts from Arby's
Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website