Taco Bell

3.1
1139 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 45590 Gratiot Avenue in Macomb. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
45590 Gratiot Avenue, Macomb, MI
48042, United States

Hours

Reviews

3.1
1,139 reviews
5 stars
366
4 stars
183
3 stars
150
2 stars
83
1 star
357

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences highlighting poor customer service and disrespectful interactions.

Order Accuracy

Numerous reviews indicated issues with incorrect or incomplete orders, leading to customer frustration and dissatisfaction.

Speed of Service

Many customers complained about excessively long wait times in the drive-thru, often exceeding 20 minutes, even when the restaurant was not busy.

Food Quality

Feedback on food quality was mixed, with some customers praising specific items while others reported stale or poorly prepared food.

Management Issues

Several reviews pointed to poor management practices, including lack of training for staff and inadequate handling of customer complaints.
  • JW
    Jayson Wendorf
    1 day ago
    1.0
    1/10/26 at 12:00 am the staff is the most rudest people I’ve ever met in my life, I go to the window from the drive-thru and not a single word to be said, cool whatever I get if your having a bad day, but when I get my food and it’s the complete opposite of what I ASKED for, so I go inside and present them the MESS they so called “food” and they get defensive about THERE own mistake and I get my bean burrito back now for the 2nd time and I open it up, and it’s the nastiest burrito I’ve ever seen I almost thought it was intentional that’s how disgusting and uneditable and the lady has the nerve to tell me that I did it and I literally put my finger on the burrito and it was flat bc the beans were so watery and looked like a baby diaper on the outside/inside of the wrapper I’m surprised it didn’t just melt the paper, and the lady starting arguing with me and didn’t even try to fix it or refund or ANYTHING instead walks away talking not appropriate and whispering under her breath, I am not one to write bad reviews but this is extremely disappointing, and how these workers have one of the EASIEST jobs it’s very simple!!! I will be talking with the bbb on Monday about this
  • AA
    AcdNwprt
    6 days ago
    4.0
    Its a Bell
  • NN
    newagemuscle2010ss
    Jan 4, 2026
    1.0
    Place sucks now with all their AI BS at the window. It has got our order messed up multiple times. I am done with that location.
  • DD
    Darren
    Dec 31, 2025
    5.0
    Jack does an amazing job handling the drive-thru traffic at this Taco Bell. Even during busy rushes, he keeps everything moving smoothly and efficiently. He’s always personable, upbeat, and makes every interaction feel welcoming. You can tell he genuinely cares about customer service and takes pride in his work. Jack is a big reason this location runs so well—definitely deserves recognition!
  • JP
    Jamieson Parady
    Dec 24, 2025
    5.0
    So I've always had okay or decent service at this taco bell. Tonight, I had by far the best service and the best quesadilla that I have ever had in my entire life from a Taco Bell. It was cooked to perfection, had the right amount of toppings, and just all around was a good experience, to the point I decided to give them a good review! Keep it up guys, I want more food as good as tonight's! Thank you!

Frequently Asked Questions About Taco Bell

What are the drive-thru hours at Taco Bell on Gratiot Avenue in Macomb?

The drive-thru is open from 9:00 AM to 3:00 AM Monday through Wednesday and Sunday, and from 9:00 AM to 4:00 AM Thursday through Saturday.

What types of payment does Taco Bell at 45590 Gratiot Avenue accept?

They accept American Express, Cash, Discover, MasterCard, and Visa.