Taco Bell

3.1
1133 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 45590 Gratiot Avenue in Macomb. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
45590 Gratiot Avenue, Macomb, MI
48042, United States

Hours

Reviews

3.1
1,133 reviews
5 stars
362
4 stars
182
3 stars
149
2 stars
83
1 star
357

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, often waiting over 20 minutes in the drive-thru with many leaving in frustration.

Food Quality

Numerous reviews highlighted poor food quality, including stale items, incorrect orders, and unsanitary conditions.

Customer Service

Feedback indicated a mix of rude and unprofessional staff behavior, with several customers mentioning negative interactions with employees.

Order Accuracy

Many customers experienced issues with incorrect or incomplete orders, leading to dissatisfaction and complaints.

Management Issues

Several reviews pointed to poor management practices, including lack of training for staff and inadequate handling of customer complaints.
  • WT
    Wade Timm
    Nov 11, 2025
    1.0
    Got rushed through the drive through and told by the employee"I am on timer" when the app malfunctioned and didn't place my order. Didn't think fast food places were even supposed to make customers aware of that? Not only that but ended up being much more expensive due to in app deals that I then missed out on.
  • AV
    Arsen Vorobets
    Nov 9, 2025
    1.0
    After being asked “if everything looks right in a screen” for order with 4 items it’s kind of weird to give the customer 3 - right?
  • PM
    Patrick Madigan
    Nov 3, 2025
    1.0
    This has to be the worst Taco Bell in the area. I think they have a system where they don’t want to have cars waiting at the window so they won’t let you pull up. Basically ordered my food through the app. Waited in line for 20 minutes get to the place where you place your order the kid tells me to wait a second. Tell him my name for the mobile order. He has be wait there. No cars in front of me at the window. Then he finally tells me to pull up and I am waiting for another 5 minutes at the window. I ordered 3 tacos. Not that difficult.
  • SF
    Steven Foy
    Oct 27, 2025
    1.0
    If you’re visiting from out of town, please look for another TB location, I haven’t had a quality meal from this location in at least a decade. I’ve lived in this area for that long and I drive to other locations to avoid this place. In my opinion, it’s the worst one in the state, maybe the nation. I recently tried Taco Bell’s delivery service, which must have defaulted to this location. I was reminded once again why I drive out of my way to get some Taco Bell. The tortillas were crusty and hard on all of my burritos. The rice in my cantina bowl and my burrito was undercooked. Everything looked like a person with one arm and only four fingers put it together. I will not be using delivery services going forward out of fear of getting food from this location.
  • FC
    Frankie Colling
    Oct 16, 2025
    3.0
    Okay first of all shoutout to dude at the drive through window who served me at 12:34am!!! He was very kind, customer service A plus!!! Now down to the reason for this review… I started off my order in the drive thru by asking for the chicken burrito that the kind man explained doesn't start till tomorrow, no problem. He asked me to give him a moment to tend to another customer, again no problem I wasn’t in a rush. HOWEVER, whoever the miserable garden tool of a woman that chimed in on the headset being rude should stay off the headset! (She mostly likely decreases customer and employee morale) She chimed in informing me of obvious information and proceeded to give a nasty attitude, basically trying to rush me to order and did the super annoying and snarky “is that all” after ordering each of all 2 items and 1 drink lol. Cashier name on the receipt is Adanika M if that helps. But whoever that miserable lady is keep her and her bad vibes off the mic!!!! I didn’t make a fuss but the kind dude at the window apologized as soon as I pulled up cause he probably got second hand embarrassment from her doing way too much. Anyways, to the man in the window; you’re doing amazing I hope my employees are atleast half as kind as you are to customers. And to the rude woman; I’ll pray for you my dear. Have some decorum.

Frequently Asked Questions About Taco Bell

What are the drive-thru hours at Taco Bell on Gratiot Avenue in Macomb?

The drive-thru is open from 9:00 AM to 3:00 AM Monday through Wednesday and Sunday, and from 9:00 AM to 4:00 AM Thursday through Saturday.

What types of payment does Taco Bell at 45590 Gratiot Avenue accept?

They accept American Express, Cash, Discover, MasterCard, and Visa.