McDonald's

3.3
1284 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
45700 N Gratiot Ave, Macomb, MI
48042, United States

Hours

Reviews

3.3
1,284 reviews
5 stars
430
4 stars
240
3 stars
225
2 stars
105
1 star
284

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.

Food Quality

Many customers reported cold or improperly prepared food, with frequent complaints about missing items.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant and bathrooms, contributing to a negative dining experience.

Order Accuracy

A significant number of customers experienced issues with incorrect orders and missing items, leading to frustration.

Speed of Service

Customers frequently noted long wait times in the drive-thru and for food preparation, even when few customers were present.
  • CW
    Cold Wind
    Dec 30, 2025
    1.0
    I wasn’t gonna leave a review until my order just kept getting worse the more I dug into it. The first thing was the fries were barely filled halfway. 2 large fries both barely filled.. then my drink was not even the drink I ordered. And then my sandwich I got had toppings that aren’t even suppose to be on that sandwich. Not a single thing was right about my meal and I feel like I wasted my money. 12/30/25. Those late night employees need more training
  • RS
    Ryan Stier
    Dec 29, 2025
    1.0
    Will never got to this location again. I ordered my breakfast at 10:20, when I got to the window the lady had messed up the order and said she would change it. When I get to the next window I’m missing a meal. The manager says that I didn’t order it and I have to come in. So I park and go in. They wouldn’t take my order at the counter, I had to at the kiosk. As I’m ordering I hear the manager say “shut breakfast down now”. Then tells me that they don’t have hashbrowns and my order shouldn’t have gone through. So I asked “did you tell me to come in and order but tried to shut breakfast down before I did?” She actually said yes then told me I needed to order before 10:30. I said I ordered 15 min ago and you messed it up. She gave me another rude comment and I left.
  • RB
    Rachel Brown
    Dec 19, 2025
    1.0
    Worker was rude at the speaker, first window girl only said my total- no hello, and after i said thank you nicely, she slammed the window in my face as i was polite the entire time. a shame people can be so disrespectful and get away with it.
  • JT
    Jef Terenzi
    Dec 14, 2025
    1.0
    Ordered a pop and French fries and the fries were ice cold. The last few times I've been here food had been sub par. Have ni idea why I have gone multiple times. Management obviously doesn't care what product goes out to its customer. Usually a long time to wait in drive thru. Today even had to wait and I was only one in it. They waited to give me my fries and im thinking I only had to wait cause they were making fresh ones. Silly me they were just being lazy and they were ice cold.
  • AE
    Alyssa Edgerton
    Dec 11, 2025
    1.0
    They didn’t blend my McFlurry. I waited 15 minutes for this for them to dump a whole bag of Oreos on it. I’m pressed

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 45700 N Gratiot Ave, Macomb?

Delivery is available Monday to Friday from 5:00 AM to 10:30 PM, and on Saturday and Sunday from 6:00 AM to 10:30 PM.

What are the drive-through hours for this McDonald's location?

Drive-through is open Monday to Friday from 5:00 AM to 11:00 PM, and on weekends from 6:00 AM to 11:00 PM.