McDonald's

3.3
1278 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
45700 N Gratiot Ave, Macomb, MI
48042, United States

Hours

Reviews

3.3
1,278 reviews
5 stars
428
4 stars
241
3 stars
225
2 stars
104
1 star
280

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, or unhelpful.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and restrooms, indicating a lack of proper cleaning.

Food Quality

Customers frequently complained about cold food, incorrect items, and overall poor food presentation.

Drive-Thru Experience

The drive-thru service was often criticized for being slow and disorganized, with customers feeling ignored or forgotten.
  • CW
    Chuck Wieseckel
    6 days ago
    1.0
    Service was terrible.
  • BS
    Ben Servoski
    Nov 10, 2025
    3.0
    The workers are plain out rude. Do better McDonald’s the food is fine but other then that GET SOME enthusiastic workers.
  • LH
    Liz Hardy
    Nov 9, 2025
    1.0
    Order was completely wrong and when addressed they did not remake the sausage and cheese biscuit, just put a child slice of cheese on it and handed it back.
  • KK
    Kai
    Oct 11, 2025
    1.0
    they handed me the wrong bag then when i called up there and explained the situation the man otp said to come back tmr because i was unable to come back same day and hed replace it i came back the next day to get it replaced and they told me no they cant do that with an attitude
  • JC
    Jeremy Cundiff
    Oct 6, 2025
    5.0
    I recently stopped by my local McDonald's, and honestly, it was a surprisingly delightful experience! From the moment I walked in, the place had that familiar warmth that just feels like home. The crew was friendly and quick with my order, which is always a plus when you’re hungry! I decided to go with the classic Big Mac, and let me tell you, it hit the spot. The layers of that beefy goodness, the special sauce, and crisp lettuce just made my taste buds dance. Plus, the fries were perfectly golden and just the right amount of salty—definitely the best part for me! What really stood out, though, was how clean and organized everything was. It’s clear they take care of their place, which makes you feel good about your meal. I also appreciated how everything was made fresh, which added to the overall experience. If you're ever craving a good, quick bite and want to relive some nostalgia, I’d say swing by McDonald's. It’s comforting, satisfying, and always seems to have that little something special just when you need it!

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 45700 N Gratiot Ave, Macomb?

Delivery is available Monday to Friday from 5:00 AM to 10:30 PM, and on Saturday and Sunday from 6:00 AM to 10:30 PM.

What are the drive-through hours for this McDonald's location?

Drive-through is open Monday to Friday from 5:00 AM to 11:00 PM, and on weekends from 6:00 AM to 11:00 PM.