Wendy's

3.9
971 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5189 W. U.S. 10, Ludington, MI
49431, United States

Hours

Reviews

3.9
971 reviews
5 stars
421
4 stars
263
3 stars
141
2 stars
55
1 star
91

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including cold, old, or improperly cooked items.

Service Issues

Many reviews highlighted poor service experiences, including incorrect orders, rude staff, and long wait times.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, particularly in the dining area and restrooms.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and enjoyable meals, indicating that experiences can vary.
  • SO
    Steven Ordway
    Oct 3, 2025
    5.0
    My son and I really enjoyed our meals, he had a double baconator and I had a Wendys double burger. Both were meal combos, with large frostys added on. (love them frostys) came to 34 bucks, was very pleased. (If I was Culver's , I would feel a bit nervous!)
  • MF
    Morgan Frees
    Sep 24, 2025
    1.0
    Inside was very dirty! When ordering food there were flies flying around the ordering/ pickup counter. There were also flies at the table we were sitting at.
  • JS
    John Schoenborn
    Sep 6, 2025
    5.0
    Reasonable speed food as ordered.
  • HM
    Heather Myers
    Aug 26, 2025
    2.0
    I hate to even leave a review like this because I know food service is tough and things happen, but this was just way too much. I used mobile ordering to save time, and it still took over 30 minutes to get my food. After waiting in the drive-thru, I was told to pull aside, then watched the car behind me get their order first. My food was even almost handed to the wrong car—thankfully the worker caught it. What makes it worse is it feels like asking customers to pull aside is just a way to keep the system from tracking how long the wait really is. Honestly, I’d rather sit in line and know the time is being recorded than feel like I was just moved out of the way so the numbers look better. And lately it seems to be getting worse—you get poor service, a long wait, and then nothing to make it right. Not even something small like a free Frosty. At the end, the worker did apologize for the wait, and I appreciate that, but honestly what does that really do? At the end of the day, it’s still my time wasted and a really frustrating experience.
  • JA
    Justin Aug9
    Aug 17, 2025
    5.0
    To go along with the spooky theme, there were crows that appeared to be paid actors at this location in the parking lot 😉. (I know this wasn't intentional but made the atmosphere an A+) Food was hot and fresh. Staff was friendly.

Frequently Asked Questions About Wendy's

Is Ludington Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's in Ludington, MI?

The drive-thru at Wendy's Ludington is open from 7:00 AM to midnight Monday through Friday, and from 8:00 AM to midnight on Saturdays and Sundays.