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Jimmy John's

3.4
(268 reviews)
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Business Details

5865 W US Hwy 10, Ludington, MI
49431, United States
(231) 843-5646
https://locations.jimmyjohns.com/mi/ludington/sandwiches-2072.html

About

Sandwich Restaurant

Location

Jimmy John's
5865 W US Hwy 10, Ludington, MI
49431, United States

Hours

Reviews

3.4
268 reviews
5 stars
117
4 stars
40
3 stars
21
2 stars
23
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised the staff's friendliness and helpfulness, while others reported rude interactions and poor management.

Food Quality

Food quality is generally appreciated, but there are complaints about incorrect orders and inconsistency in sandwich preparation.

Speed of Service

Service speed is a significant concern, with many customers noting slow service times, especially in the drive-thru.

Cleanliness

The restaurant is often described as clean and well-maintained, contributing positively to the dining experience.

Value for Money

Customers expressed dissatisfaction with the portion sizes and pricing, feeling that the sandwiches do not provide good value.
  • JF
    Julie Floria
    3 days ago
    5.0
    Great food
  • WP
    Wyatt Pratt
    Feb 15, 2026
    5.0
    Alvonya has excellent customer service made my order correct in a timely manner best place to pickup a sub plus music Playlist on point.
  • BS
    Brenda Smith
    Feb 5, 2026
    5.0
    Awesome community support and amazing food!!! Thank you from the Pentwater Varsity Cheer Team
  • DD
    Dustin Dupont
    Jan 17, 2026
    2.0
    I had some food order online from a friend I had receipts order number everything they were just rude
  • SL
    Samantha LaFever
    Dec 8, 2025
    5.0
    My food was ready when I got there even though I wasn’t expecting it to be ready for another 5 minutes.
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Certified March 01, 2026Yext Knowledge Graph
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