Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Lowell Subway® Restaurant at 11826 Fulton St. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Hours
Reviews
3.3
182 reviews
5 stars
61
4 stars
46
3 stars
15
2 stars
10
1 star
50
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rudeness, slow response times, and incorrect orders.
Staffing Issues
Many reviews highlighted chronic understaffing, leading to long wait times and inadequate service.
Food Quality
Several customers expressed dissatisfaction with food quality, including missing ingredients and improperly prepared items.
Cleanliness
There were multiple complaints about unsanitary conditions and lack of cleanliness in the restaurant.
Management Concerns
Reviews indicated issues with management, including poor treatment of staff and lack of oversight leading to service failures.
- MPMichelle PhillipsDec 15, 20255.0I came in with no voice. I whispered my order to Chloe. I wanted soup for my throat but the had broccoli and cheddar and loaded potato soup. I didn't want those. She suggested the chicken noodle and said she can get it and it would be ready in a few minutes! Great service and hit the spot. Thank you Chloe- great job.
- SKStephanie KimbleNov 22, 20255.0I didn’t catch the managers name but her and Tammy were absolutely amazing! So busy and although they are fast they took the time to get it right and exactly how we wanted it. Outstanding job!
- JRJordan RidgellNov 7, 20251.0I stopped in today with a valid Subway coupon for a sandwich or wrap. The employee said they were out of flatbread but that’s not what I ordered I ordered a wrap. things happen — but then made my “wrap” using a burrito tortilla instead and still refused to honor the coupon. I ended up paying around $13 for a meal (instead of my $6.99) half the size of what I should have received, and they didn’t even have mozzarella cheese in stock. Even if flat breads were out, that’s not what the coupon said, it said wrap and that’s what I had ordered. just felt unfair and inconsistent with Subway’s customer service standards. I’ve always liked this location, but this experience left a really bad taste in my mouth (no pun intended). Hoping management will make it right and better train staff on handling situations like this. I’m very disappointed.
- AEAnna EitelNov 6, 20252.0Staffing always seems to be an issue and it’s always a disappointing experience. I went in one time during lunch rush and there were 2 employees working but one made the comment she wasn’t clocked in as they wouldn’t allow it. Makes me sad for the employees
- WAWayne AvellanetNov 3, 20251.0Terrible experience. Staff was rude and standoffish for no reason. Seemed as though they were upset we decided to walk in the store. 11/3/2025 at 12:30pm
Frequently Asked Questions About Subway
Where is Subway in Lowell, MI located?
Subway is located at 11826 Fulton St., Kent, Lowell, MI 49331, US.
What are the operating hours of Subway at 11826 Fulton St.?
Subway is open daily from 8:00 AM to 9:00 PM.
Does Subway at 11826 Fulton St. offer delivery service?
Yes, Subway offers delivery service along with in-restaurant dining, curbside pickup, and online orders.
Can I order food from Subway online or through an app?
Yes, you can order Subway's menu quickly and easily online or through their app.
Does Subway at this location provide catering services?
Yes, catering services are available to meet your needs.
Is there a drive-through option at Subway on Fulton St.?
Yes, Subway offers a drive-through service at this location for your convenience.
What meals does Subway serve at this location?
Subway serves breakfast, lunch, and dinner at 11826 Fulton St.
Are there coffee shops near Subway at 11826 Fulton St.?
Yes, Biggby Coffee, Starbucks, and Bettie's Pages (which also serves coffee) are nearby, making it convenient to grab a coffee before or after your meal at Subway.
Which places near Subway can help with automotive needs?
Nearby automotive-related services include Lowell Express Car Wash & Oil Change, Quality Express automotive repair, and U-Haul Neighborhood Dealer for truck rentals, useful if you need a car wash, repair, or rental during your visit.
Are there any grocery or discount stores close to Subway on Fulton St.?
Yes, Dollar Tree, which offers discount and grocery items, and Meijer Gas Station with convenience store services, are close by, useful for quick shopping before or after your meal.