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Subway

3.3
(183 reviews)

Business Details

11826 Fulton St., Lowell, MI
49331, United States
(616) 987-3061
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Lowell Subway® Restaurant at 11826 Fulton St. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
11826 Fulton St., Lowell, MI
49331, United States

Hours

Reviews

3.3
183 reviews
5 stars
61
4 stars
46
3 stars
15
2 stars
10
1 star
51

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, rude staff, and a lack of proper training among employees.

Staffing Issues

Many reviews highlighted chronic understaffing, leading to long wait times and poor customer experiences.

Food Availability

Customers expressed frustration over the frequent unavailability of menu items, including bread and toppings.

Cleanliness Concerns

Several reviews mentioned unsanitary conditions and a lack of cleanliness in the restaurant.

Mixed Experiences

While some customers praised friendly service and good food, many others reported negative experiences, indicating inconsistency in service quality.
  • JD
    Jacob DeVries
    Jan 28, 2026
    1.0
    Been sitting here for awhile and the worker hasn’t said a word to me and is looking at me like they want me to die. These people always suck they need new management. Still waiting to be greeted and for my order to be taken. I never write reviews but I’m so bored waiting here with no line right now. If this wasn’t the only subway for miles I wouldn’t be here right now. Might almost be worth driving to another one with how long they’re taking right now
  • MP
    Michelle Phillips
    Dec 15, 2025
    5.0
    I came in with no voice. I whispered my order to Chloe. I wanted soup for my throat but the had broccoli and cheddar and loaded potato soup. I didn't want those. She suggested the chicken noodle and said she can get it and it would be ready in a few minutes! Great service and hit the spot. Thank you Chloe- great job.
  • SK
    Stephanie Kimble
    Nov 22, 2025
    5.0
    I didn’t catch the managers name but her and Tammy were absolutely amazing! So busy and although they are fast they took the time to get it right and exactly how we wanted it. Outstanding job!
  • JR
    Jordan Ridgell
    Nov 7, 2025
    1.0
    I stopped in today with a valid Subway coupon for a sandwich or wrap. The employee said they were out of flatbread but that’s not what I ordered I ordered a wrap. things happen — but then made my “wrap” using a burrito tortilla instead and still refused to honor the coupon. I ended up paying around $13 for a meal (instead of my $6.99) half the size of what I should have received, and they didn’t even have mozzarella cheese in stock. Even if flat breads were out, that’s not what the coupon said, it said wrap and that’s what I had ordered. just felt unfair and inconsistent with Subway’s customer service standards. I’ve always liked this location, but this experience left a really bad taste in my mouth (no pun intended). Hoping management will make it right and better train staff on handling situations like this. I’m very disappointed.
  • AE
    Anna Eitel
    Nov 6, 2025
    2.0
    Staffing always seems to be an issue and it’s always a disappointing experience. I went in one time during lunch rush and there were 2 employees working but one made the comment she wasn’t clocked in as they wouldn’t allow it. Makes me sad for the employees

Frequently Asked Questions About Subway

Where is Subway in Lowell, MI located?

Subway is located at 11826 Fulton St., Kent, Lowell, MI 49331, US.

What are the operating hours of Subway at 11826 Fulton St.?

Subway is open daily from 8:00 AM to 9:00 PM.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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