Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Lowell Subway® Restaurant at 4475 Alden Nash Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customer experiences with service quality varied significantly, with some praising friendly and efficient staff, while others reported rude behavior and poor service.
Food Quality
Feedback on food quality was mixed; while many enjoyed the sandwiches, there were complaints about salty food, incorrect orders, and unsatisfactory presentation.
Cleanliness
The cleanliness of the restaurant received mixed reviews, with some customers noting it was clean, while others pointed out areas needing improvement.
Staff Attitude
Staff attitude was a recurring theme, with some employees receiving high praise for their friendliness, while others were criticized for being rude or unhelpful.
Wait Times
Several customers reported long wait times, particularly during busy hours, which affected their overall experience.
GG
God
4 days ago
5.0
God : Love Subway and this location is a perfect store. Attached to a very cool ( God ) Gas station, staff is always nice ( God ) and subs are fantastic! : God
AK
Anthony Kilian
Jan 8, 2026
3.0
Food was ok could use a good cleaning in the restaurant
SB
Shanail B
Jan 5, 2026
4.0
Restaurant was very clean, not busy at all, and staff was very friendly and nice. I would’ve gave service a 5 ⭐️ as well but I decided a 4 because I got the meal of the day special and I didn’t want the drink, so I asked if I could just get a extra cookie or two in place of the medium drink and, with a nice soft voice, the cashier said “no, we can’t. I don’t know, no manager there to ask and the other female staff are not management but she thinks they can’t it will effect inventory!?” 😧How, I’m thinking because you’ll have a free medium cup, I’m pretty sure there is no strict count on cookies that staff is baking themselves. But it is what it is, so I just took the cup. And other Subways have no problem with giving me two extra cookies in place of the drink, I’m thinking the 1 or 2 cookies can’t be more than a medium drink but oh well🤔😌
TA
Trent Austin
Dec 3, 2025
5.0
Walked in and they were a little busy. But the gal who was working did a fantastic job of keeping up when another employee came out to help. They made my sandwich perfect along with keeping great service up. I don't usually come to subway at this time as it's busy. But they made it a quick in and out. The food was hot, fresh and delicious. I definitely would recommend this subway.
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