When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Livonia Schoolcraft Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Numerous customers reported receiving incorrect orders or missing items, leading to frustration and dissatisfaction.
Customer Service
Feedback highlighted a mix of positive and negative experiences; while some staff were praised for their friendliness and helpfulness, others were criticized for rudeness and unprofessional behavior.
Wait Times
Many reviews mentioned long wait times for orders, both for in-store pickups and deliveries, contributing to a negative overall experience.
Food Quality
While some customers enjoyed the food, others complained about it being greasy, poorly cooked, or not meeting expectations.
Cleanliness
Several reviews pointed out issues with cleanliness in the establishment, indicating a need for better maintenance.
BH
Brooke Hochkins
Jan 2, 2026
1.0
Didn’t give us half of our almost $60 order!!! 😡😡😡 the dasher told us the one bag was all that was there and all we got were the wings - none of the other items for our combos, no drinks, no sauces we paid extra for, and no desserts. I tried calling the store three times and after being on hold twenty minutes they hung up. Terrible customer service and will NEVER use again!
PM
pat m
Dec 29, 2025
1.0
Gave me the wrong amount of wings in the incorrect sauces. Avoid if you can
ES
Erin Stark
Dec 27, 2025
5.0
Troy did a great job. I had a small issue with my order, and he handled it promptly and professionally. I could see his team working hard to get orders out on time, and it really showed. Their accountability and positive attitudes go a long way. Troy and his team are clearly doing things the right way, I can’t say enough good things about them.
JJ
Jennifer
Dec 12, 2025
5.0
Always so nice in here Dre and another guy I dont remember his name but are super nice! Great service and food!
MC
Mr Cliff
Dec 10, 2025
1.0
🛑 Beware he go off on you at the register for asking him a question ⁉️
To the blk flamboyant guy with the glasses that took my order last night at 7pm ., yo attitude towards myself & the other customers that came in was very disrespectful.
Getting loud & disrespectful with customers is normal for you due to how comfortable you was with your nasty mouth....
Unfortunately with the disrespect you openly give towards people will cost Wing🛑 customers due to your attitude. I hope the Wing🛑 owner will investigate this employee towards customers because I'm sure this is often that this is happening to customers daily like myself.
🛑So don't be surprised if he goes off on you on a drop of a dime over asking him a question or just for walking into the store.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours for Wingstop Livonia Schoolcraft Rd?
Wingstop Livonia Schoolcraft Rd is open daily from 10:30 AM to 2:00 AM for dine-in, pickup, and delivery services.
Does Wingstop Livonia offer delivery and pickup options?
Yes, Wingstop Livonia offers in-store pickup, delivery including same-day and no-contact delivery services.
Can I order Wingstop online for carryout or delivery?
Yes, you can order online for carryout or delivery via their website or mobile apps available on the Apple App Store and Google Play.
What types of wings and flavors does Wingstop Livonia offer?
They serve classic and boneless wings, as well as tenders, with over 11 iconic flavors including Lemon Pepper and Original Hot.
Does Wingstop Livonia have a drive-through service?
No, Wingstop Livonia does not have a drive-through; the drive-through is closed every day.
What payment methods does Wingstop Livonia accept?
They accept major credit cards including American Express, Discover, MasterCard, and Visa, as well as debit cards.
Is Wingstop Livonia accessible for customers with disabilities?
Yes, the location has wheelchair accessible entrances, parking, seating, and restrooms to accommodate customers with disabilities.
Are there any nearby dining options around Wingstop Livonia?
Nearby dining options include Leo's Coney Island, Panera Bread, Logan's Roadhouse, and Hook & Reel Cajun Seafood & Bar, great for exploring local flavors before or after enjoying your wings.
What nearby accommodations are available if visiting Wingstop Livonia?
Nearby hotels include Hampton by Hilton, Hampton Inn Livonia Detroit, and Americas Best Value Inn Livonia Detroit, making it convenient for out-of-town visitors.
Are there services near Wingstop Livonia that can assist with home improvement or auto needs?
Yes, The Home Depot offers hardware and home improvement services nearby, complemented by automotive services like Safelite AutoGlass and U-Haul Neighborhood Dealer in the area.