Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported slow service, especially in the drive-thru, with long wait times even when few customers were present.
Food Quality
Many reviews mentioned poor food quality, including cold, overcooked, or incorrect orders, leading to dissatisfaction.
Cleanliness
Several customers noted cleanliness issues, particularly in the dining area and restrooms, which detracted from their experience.
Customer Service
Feedback highlighted inconsistent customer service, with some staff being friendly and helpful while others were rude or unprofessional.
Order Accuracy
Numerous complaints were made about incorrect orders, missing items, and the staff's inability to fulfill requests properly.
CR
C.M ROOFING
Nov 17, 2025
5.0
Good service
TJ
Taylor Johnson
Oct 31, 2025
1.0
If you like gambling this is the wendys for you! Some days they might screw up your order, sometimes they'll give you less than what you paid for or you might even get it burnt. Given this place endless chances and have been failed almost every time. Seriously, turn back now!!
CP
Chuck Panger
Oct 25, 2025
5.0
I don't give a lot of 5 star reviews, but every time I come here I have gotten fresh hot food much faster than most fast food joints.
JC
J Cook
Oct 3, 2025
1.0
Tomatoes were bad on 3 burgers I'd just go to another Wendy's becuase this one isn't it.
KH
Katherine Harper
Oct 2, 2025
1.0
I ordered a salad and a water. They forgot the dressing and a fork. And gave me a bottled water instead of a cup of water. The salad was terrible
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Livonia, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Livonia, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (248) 478-4651.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 8 Mile (Grand River) Wendy’s serve breakfast?
Yes, this Wendy’s location in Livonia, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's located at 27526 Grand River, Livonia, MI?
The drive-thru is open Monday to Thursday and Sunday from 6:30 AM to 1:00 AM, and on Friday and Saturday from 6:30 AM to 2:00 AM.
Does this Wendy's location serve breakfast?
Yes, the Wendy's at 27526 Grand River in Livonia, MI serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is delivery available from this Wendy's location?
Delivery is available where offered. You can check availability and order through the Wendy’s app or at order.wendys.com by entering your delivery address.
How can I provide feedback or contact this Wendy's location?
You can provide feedback via the Wendy’s Customer Care team through Live Chat or by calling 888-624-8140. Directly, you can call (248) 478-4651 or fill out the Customer Satisfaction Survey online using your receipt details.
What are the dining options available at this Wendy's?
They offer dine-in, drive-thru, takeout, and delivery services.
Are there any nearby places of interest where customers can visit before or after dining at Wendy's?
Yes, nearby places include Detroit Worship Center (a church), My Point of View School Uniforms for shopping, and Mulligan's Pub & Grub for a drink or meal.
Is there public transit or easy access to Wendy's near other popular spots?
Wendy's is conveniently located near local shops such as My Point of View School Uniforms and stores like Walgreens pharmacy, making it accessible for customers shopping or running errands nearby.
What other dining options are nearby if someone wants more variety after visiting Wendy's?
Nearby dining options include L George's Coney Island, a diner and fast food restaurant, and Subway for sandwiches, providing alternatives close to Wendy's.
How does the Wendy's app enhance ordering and pickup experience for customers?
The Wendy's app allows you to order ahead for quick pickup, access exclusive deals, and check menu options including pricing and nutrition information, simplifying your visits.