Wendy's

3.3
1225 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
27526 Grand River, Livonia, MI
48152, United States

Hours

Reviews

3.3
1,225 reviews
5 stars
371
4 stars
263
3 stars
213
2 stars
104
1 star
274

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially in the drive-thru, with long wait times even when few customers were present.

Food Quality

Many reviews mentioned poor food quality, including cold, overcooked, or incorrect orders, leading to dissatisfaction.

Cleanliness

Several customers noted cleanliness issues, particularly in the dining area and restrooms, which detracted from their experience.

Customer Service

Feedback highlighted inconsistent customer service, with some staff being friendly and helpful while others were rude or unprofessional.

Order Accuracy

Numerous complaints were made about incorrect orders, missing items, and the staff's inability to fulfill requests properly.
  • CR
    C.M ROOFING
    Nov 17, 2025
    5.0
    Good service
  • TJ
    Taylor Johnson
    Oct 31, 2025
    1.0
    If you like gambling this is the wendys for you! Some days they might screw up your order, sometimes they'll give you less than what you paid for or you might even get it burnt. Given this place endless chances and have been failed almost every time. Seriously, turn back now!!
  • CP
    Chuck Panger
    Oct 25, 2025
    5.0
    I don't give a lot of 5 star reviews, but every time I come here I have gotten fresh hot food much faster than most fast food joints.
  • JC
    J Cook
    Oct 3, 2025
    1.0
    Tomatoes were bad on 3 burgers I'd just go to another Wendy's becuase this one isn't it.
  • KH
    Katherine Harper
    Oct 2, 2025
    1.0
    I ordered a salad and a water. They forgot the dressing and a fork. And gave me a bottled water instead of a cup of water. The salad was terrible

Frequently Asked Questions About Wendy's

Is 8 Mile (Grand River) Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.