Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.3
879 reviews
5 stars
280
4 stars
184
3 stars
132
2 stars
73
1 star
210
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional staff, with frequent complaints about poor service and negative attitudes.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and overall dissatisfaction with order fulfillment.
Wait Times
Customers consistently mentioned long wait times in both drive-thru and in-store, often leading to frustration.
Food Quality
Feedback indicated that food quality was inconsistent, with reports of cold, overcooked, or poorly prepared items.
Cleanliness
Several reviews pointed out cleanliness issues, including dirty dining areas and unsanitary conditions.
- RMRuth MellaNov 7, 20255.0Food: Quick and Fresh! Service: Very quick & professional!
- ALAndrea LesterNov 6, 20251.0I was in drive thru today, the person collecting money and giving me my food (Diamond) the recipe said host name is Diamond! Rude and was rolling her eyes at me. You acted like you're arms would fall off from me asking for ketchup and hot chilly sauce! If you don't like your fast food job then maybe you shouldn't work at Wendy's. Wendy's should hire smiling faces 😃 and friendly staff. Show less
- SMStephen MawOct 29, 20251.0Service is adequate. They literally locked the doors in our face as we were walking up ... at 6:50PM. What kind of fast food place is closed for the day before 7PM???? Had to eat in my lap in my car. Reason? "Short staffed" Yet there are at 3 people standing around talking to each other.
- SRSherrie RickardOct 27, 20251.0They need to hire a new staff, girl wearing clogs and no socks gross,😖 didn't get order right 🤪 order a number 1 dave ((BURGER )) (((NOT CHICKEN )))
- SMSarah McCannOct 23, 20251.0Absolute worst, don't bother. I will never go back.
Frequently Asked Questions About Wendy's
Is 5 Mile Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Livonia, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Livonia, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (734) 522-9283.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 5 Mile Wendy’s serve breakfast?
Yes, this Wendy’s location in Livonia, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open daily from 6:30 AM to midnight.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available in the App Store.
Does this Wendy's location offer breakfast options?
Yes, breakfast is served including combos, sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy's?
Payment options include American Express, Cash, Discover, MasterCard, and Visa.
Is there a way to provide feedback or contact this Wendy's location?
You can call the location directly at (734) 522-9283, reach Customer Care via their online Contact page, or fill out the Wendy's Customer Satisfaction Survey online.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on the Wendy's website, mobile app, and in-restaurant nutrition posters.
Are there nearby places to visit around Wendy's at 31150 Five Mile Road, Livonia, MI?
Nearby places include Premier Pet Supply for pet needs, Books Connection for book lovers, and Tim Hortons for coffee and donuts.
What nearby places could I visit before or after dining at Wendy's?
You might enjoy stops at Sorella's Homemade Baked Goods bakery, Valentino's Pizza for Italian food, or browse at Water Brothers Books bookstore nearby.
Are there automotive services near this Wendy's location?
Yes, AutoZone for automotive parts and repair and Cheryl Bowker - Allstate Agent for insurance services are nearby.
Is this Wendy's location accessible for dine-in and drive-thru customers?
Yes, this Wendy's offers dine-in seating, a drive-thru, delivery services, and takeout options.