Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
573 reviews
5 stars
295
4 stars
91
3 stars
50
2 stars
21
1 star
116
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unprofessional staff, with many customers feeling ignored or disrespected.
Order Accuracy
Many customers reported issues with incorrect orders, including wrong items and missing components, leading to dissatisfaction.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and staff not adhering to hygiene standards.
Wait Times
Customers frequently complained about long wait times for service, even when the store was not busy.
Mixed Experiences
While some customers praised the smoothies and certain staff members, the overall sentiment leaned towards negative due to service issues.
- TWtamyra whitfield5 days ago4.0My order looked delicious but my burrito had litterally nothing in it ! And no avocado. My tropical green smoothie tasted like pure GINGER! It was spicy to drink . However , frank was very sweet and remade my food the correct way. I didn’t want to stress him by redoing my smoothie . His customer service and politeness to fix the issue was great. I know tips are probably split between workers but if I could’ve have tipped him only I would’ve have .
- RDRegina DeloachDec 30, 20252.0I ordered a drink and meal like normal. As the person who was helping me started to make my smoothie I asked for no turbo. (She had put the ice and some of the fruit in only). Another person butted in and said “she already made it, nope” very rudely. I asked the lady who was making it is the one shehad in her hand the one she wasmaking for me and the lady butted inagain louder and said “she ALREADY MADE IT” I said can I get it remade please and the personwho was helping me just put the smoothie to be blended and didn’t say anything.I was not serviced properly. The other ladywho was rude wentin the back and expressed her additional disdain for me loud enough for me to here. It made me feel very unwelcome. So i got a smoothie I can’t drink.
- BBBigQuiseTVDec 28, 20251.0I waited at the register for 5 minutes and nobody came to take my order.
- CRCharles ReevesDec 21, 20251.0Very rude staff and bad customer service.
- DCDante CoachmanDec 9, 20251.0Still no contact from store or management I fought an employee in this store and they kept my money food and smoothie I emailed corp no response at this point I’m ready to sue this company its theft my money was took and I didn’t receive any compensation I will never ever shop at tropical smoothie eve again avoid this location at all cost and this company
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the regular dine-in hours for Tropical Smoothie Cafe in Livonia?
The dine-in hours are Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Can I order delivery from Tropical Smoothie Cafe?
Yes, Tropical Smoothie Cafe offers delivery service daily, typically from 9:00 AM to 9:00 PM, with specific hours on Sunday ending at 8:30 PM.
What types of pickup services does Tropical Smoothie Cafe offer?
They offer in-store pickup and curbside pickup options.
Are there apps available for ordering from Tropical Smoothie Cafe?
Yes, you can order via the Tropical Smoothie app available on both iOS and Android platforms.
What kind of food and drinks can I expect at Tropical Smoothie Cafe?
You can enjoy fresh, made-to-order smoothies, wraps, flatbreads, bowls, and specialty beverages focusing on healthy options including vegetarian and gluten free choices.
What payment options are accepted at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, Mastercard, and Visa.
Is Tropical Smoothie Cafe suitable for families and kids?
Yes, Tropical Smoothie Cafe is family-friendly and offers a children's menu.
What other businesses are located near Tropical Smoothie Cafe at Livonia Marketplace?
Nearby places include Great Clips (hair salon), Rx Optical (eye care clinic), Massage Green (massage therapy), GNC Live Well (vitamins and supplements), and Game Play arcade among others.
Are there wellness or spa services near Tropical Smoothie Cafe for a relaxing visit before or after your meal?
Yes, there are several massage and spa locations nearby, including Massage Green, Hand & Stone Massage and Facial Spa, and Massage Green Spa - Livonia, where you can enjoy wellness treatments.
How can nearby retail and service shops like Bank of America or Verizon be useful during a visit to Tropical Smoothie Cafe?
While visiting Tropical Smoothie Cafe, you can conveniently access nearby services such as banking at Bank of America or mobile phone needs at Verizon, making it easy to combine errands with your meal.