Subway

3.6
180 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Livonia Subway® Restaurant at 37579 5 Mile Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
37579 5 Mile Rd, Livonia, MI
48154, United States

Hours

Reviews

3.6
180 reviews
5 stars
91
4 stars
27
3 stars
11
2 stars
8
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unhelpful responses to customer inquiries.

Operational Hours

Many customers reported issues with the store closing earlier than advertised hours, leading to frustration and wasted trips.

Food Quality

While some customers praised the freshness and taste of the food, others complained about poorly made sandwiches and issues with food safety.

Cleanliness

Several reviews mentioned unsanitary conditions and a lack of cleanliness in the restaurant.

Staff Attitude

Feedback indicated a mix of positive and negative experiences with staff, with some being friendly and efficient while others were described as rude or dismissive.
  • PF
    parker fake
    Nov 22, 2025
    1.0
    hi I came at 930 and the whole shop was closed but was supposed to be shut at 10 and i am suffering. so hungry. need food
  • AC
    alana c
    Nov 20, 2025
    1.0
    So me and my boyfriend stopped in at 10:20 ish am and the doors were locked. The sign said they were open at 9 and the open sign was lid up. The employee named BEN, ignored us when we knocked on the glass, and then proceeded to do whatever he was doing. A few minutes later another person opened up the door and we were led inside. Then when we were ready to order, my boyfriend politely said can you take our order and BEN scoffed at us and sighed. He made the atmosphere VERY uncomfortable and unpleasant. Not to mention he was very short and hasty with his words. My boyfriend asked some simple questions about what kind of bread they have along with what kind of cheese, he sighed yet again, answered shortly and then proceeded to make the sandwich. If I could give no stars, I would. What kind of establishment lets the workers treat their customers with such disdain. The food was alright, definitely not worth 23.30 dollars. I got a half inch flat bread and my boyfriend got a 12 inch sandwich. No drinks, no chips, just the sandwich. I will not be coming back to this location.
  • AF
    Austin Forgette
    Oct 23, 2025
    1.0
    The signs on your door say you are open until 10 Monday through Saturday, as well as your website, so why when I show up at 9 do your workers tell me you're store is closed and look like they are planning on leaving, horrible customer service, change your times online so people don't waste they're time coming here
  • DT
    Dominic Testa
    Oct 18, 2025
    1.0
    ordered online and the sandwich was thrown together, a boat load of banana peppers and ranch dripping out. Couldn't even hold the sandwich without ranchy hands. These people do not know how to make a sandwich.
  • AD
    Anthony DiCicco
    Oct 6, 2025
    5.0
    Attention owner: your store location can’t be found on the subway app. I noticed your online rack was 100% empty at 12:30. You are losing business. It was missing over a month ago too. The other 5 mile store is the only one on the app. Thought you might want to know.

Frequently Asked Questions About Subway

Where is this Subway location situated?

This Subway is located at 37579 5 Mile Rd, Wayne, Livonia, MI 48154, USA.

What are the operating hours of this Subway?

The restaurant is open Monday to Saturday from 8:30 AM to 10:00 PM, and Sunday from 9:00 AM to 9:00 PM.