Subway

3.6
170 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Livonia Subway® Restaurant at 30979 5 Mile Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
30979 5 Mile Road, Livonia, MI
48154, United States

Hours

Reviews

3.6
170 reviews
5 stars
85
4 stars
23
3 stars
12
2 stars
10
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback highlights a mix of excellent and poor customer service experiences, with some staff being praised for friendliness and attentiveness, while others received complaints for rudeness and lack of professionalism.

Food Quality

Customers reported inconsistent food quality, with some enjoying fresh and well-made subs, while others experienced issues with portion sizes, stale bread, and incorrect orders.

Cleanliness

Many reviews commend the cleanliness of the store, especially under new management, although some customers noted unsanitary conditions in certain instances.

Operational Issues

Several customers expressed frustration with the store's hours and service speed, mentioning instances of being turned away before closing time and long waits for online orders.

Management Changes

Recent management changes have led to positive feedback regarding improvements in service and food quality, although some customers still experienced issues.
  • MB
    Megan Bowman
    Nov 8, 2025
    2.0
    Went into ordered food today and one of the guys saw me pull out coupons, I had two and he right off the bat he to me you can only use one. I said okay Well I have two orders and he said it doesn't matter It will only let me scan one and I said I'm doing two different transactions One for me and one is for my mom and he said it doesn't matter. It won't work and I said well that's stupid cuz I'm doing two different purchases he said it's not stupid it's corporate. I didn't like the way he was about the whole thing, wasn't understanding. I told him it was a separate order and I was getting a sandwich from my mom and he didn't care so I don't believe we will be back to this location.
  • DT
    d tomala
    Oct 26, 2025
    1.0
    Thought I was done with a hair in my subway. New owners take over. Alls been real good. Today 11-23 on my Spicy Italian 6 inch sub 2 hairs on the white paper they build the sandwich on. Not cool man this should not happen. It was the younger girl not the mom who made my sub. Wear a hair net Please!
  • CF
    Chris Fountain
    Oct 11, 2025
    3.0
    I didnt think I'd have to ask for 3 equal parts when I placed my order online for 2 subs to be cut in 3 but this is the kinda place you need to add "equal parts" or you get subs cut in half and one half cut in half...
  • TM
    Tonya Marion
    Oct 1, 2025
    1.0
    Sure would be nice if you say you’re open until 11, you’re ACTUALLY open until 11. We got there at 10:42 and a guy met us at the door with a smug grin and used “we’re cut off” gesture. Be better.
  • CC
    Carline Complete Auto Repair & Collision
    Sep 16, 2025
    5.0
    Great customer service! Great sub I highly recommend this place

Frequently Asked Questions About Subway

Where is Subway located in Livonia?

Subway is located at 30979 5 Mile Road, Livonia, MI 48154, in the Livonia Plaza.

What are the operating hours of Subway at Livonia Plaza?

Subway at Livonia Plaza is open daily from 10:00 AM to 11:00 PM.