Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Livonia, MI. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 29622 7 Mile Road for the ultimate SONIC experience!
Location
Hours
Reviews
3.2
1,603 reviews
5 stars
519
4 stars
284
3 stars
231
2 stars
149
1 star
420
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, such as cold, stale, or improperly prepared items.
Management Issues
Several customers noted a lack of effective management and training, leading to disorganized service and unprofessional behavior from staff.
Order Fulfillment
Numerous complaints were made about missing items in orders and difficulties with online ordering.
Cleanliness
The establishment was described as dirty and unkempt, with sticky floors and unsanitary conditions.
- JGJimmie GermainJan 4, 20261.0Growth to go through curbside. Got the red button for service twice before opting to just go through Drive through. Had my order placed before I got to the speaker. No help there. Went inside and waited in the lobby for ten minutes before anybody even came to acknowledge that I needed assistance. Will not be returning to this location.
- KWKalese WebberJan 3, 20261.0I’ve been here about 3 times over the past few years, Extremelyyy slow service every time and they’re usually out of something and ring my order up wrong. Rude workers as well.
- MDMariomarie DDec 28, 20251.0So disappointed. Went to order some food at 10pm, pulled up into the drive in spots. I saw about 3 other people in the slots ordering food so I figured it was still open. I even checked online to make sure the hours were correct. My little red button lit up and said they would be with me soon. 15 minutes past they clicked on i heard a sound and then it clicked off and had the "press button for service" light up. I tried again and they once more just clicked it off. Finally I just left. I wont be back.
- DLDaddi LoDec 23, 20251.0The wait for the food took an hour and the order was only for 2 cheeseburgers, a pretzel and a drink.. I was told there was only one person in the back working, but there were three people there. What happened to teamwork?
- NJNickie JDec 11, 20251.0On 12/11/25 at approx 8:50pm I ordered a small coke and small chili cheese fries with onions. They asked several times what the order was as though they didn't understand and maybe many people don't order these. I pulled to the window and I waited 10-15 mins minutes at the window. I watched the staff walk around struggling with the order asking for assistance for something so simple!!! They were in the back preparing it forever. A line began to develop. I initially was the only customer! I get home and I take it out and there wereabsolutely no onions after they repeated it several times about the onions and in addition to that, the fries were stale and hard! Disgusting! Threw them out! I am so disappointed! I am really glad that I did not spend more money there! Their quality of food is horrible!!