Portillo's Livonia

3.8
841 reviews

About

Fast Food RestaurantHot Dog Restaurant
Welcome to Portillo’s at 13004 Middlebelt Road! Dive into the authentic taste of Chicago Street food at our Garage themed restaurant, just 1.2 miles, 1.9 miles, 1.1 miles from Burton Manor, The Token Lounge, Urban Air Trampoline & Amusement Park. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!

Location

Portillo's Livonia
13004 Middlebelt Rd., Livonia, MI
48150, United States

Hours

Reviews

3.8
841 reviews
5 stars
449
4 stars
121
3 stars
87
2 stars
63
1 star
121

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, particularly the hot dogs, burgers, and shakes, although some noted inconsistencies in taste and preparation.

Service Issues

Several reviews highlighted problems with order accuracy and service speed, with some customers experiencing long wait times and missing items.

Atmosphere

The restaurant's atmosphere was frequently described as clean, spacious, and inviting, contributing positively to the dining experience.

Pricing Concerns

Many customers felt the prices were on the higher side for fast food, leading to mixed feelings about value for money.

Customer Service

While some staff members received praise for their friendliness and helpfulness, others were criticized for poor service and lack of engagement.
  • LL
    Lauren
    3 days ago
    3.0
    I ordered the Italian beef sandwich, which I would have expected to be the fastest thing in the menu since the beef is already cooked, but it took 15 minutes to get my order. My friends were all done eating by the time I got my food. Sandwich was ok, fries were good, restaurant was fairly stark/industrial and cold. I have no intentions on returning.
  • EG
    Ed Gruczelak
    3 days ago
    1.0
    I love the Portillos chain but not this location. The service is terrible. 20 minute wait because they ran out of hotdogs. I get they are made to order but they need to get it together. The manager is a joke.
  • MG
    mike greenman
    3 days ago
    5.0
    As always foods amazing! Service was not as good this time, but cant say that they made my experience bad. The Italian sausage and beef is of the charts tasty!
  • DN
    D Nurullah
    Oct 24, 2025
    5.0
    Ate at Portillo's for the first time today, after telling my daughter, I would NEVER purposely go to a restaurant to order and eat a hotdog! I'll eat those words, because I have never had a better hotdog! The hotdog was fresh, hot, served on a soft bun capable of holding all of the fresh, delicious toppings. OUTSTANDING! The fries stayed hot long after the hotdog was gone. YUM! And, I don't have words for the Chocolat Cake Shake! The customer service was nothing to right home about, but it also was not bad. Every area of the dinning area and restrooms were clean. I'll be back!
  • SC
    Sam “Sayum” Canty
    Oct 24, 2025
    3.0
    Gives you that old timey garage feel. Very homey/cozy. Foods a tad pricey on some stuff. One coney dog is 5.19$. The place is VERY clean and spacious,a lotta open area to sit and move around. When you walk in theres a kiosk where you can order similar to what they have at McDonalds and Taco Bell now. Theres even seating outside under a awning so you wont get wet. After entering you’ll notice a grab and go area with different merchandise and food snacks, cake, condiments, aprons, hats its pretty neat reminds me of the booth at In n’ Out. I love the vintage signs, and tins that adorn the walls, gives it a rustic homey feel. Kinda like your eating in your dads garage or something. Food took about 5 mins. Onion rings were hot and crispy to perfection and were delicious. I also got a coney dog, was a little messy but all good coneys are! My husband got a double charbroiled burger and he couldnt finish it cause it was so big! We thought it would be smaller but were a little shocked to see it as big as it was on the order screen. We also got a chocolate cake shake, and i was a little skeptical when they said theres a whole slice of cake whipped in, but on the first sip you IMMEDIATELY get cake pieces, tad thick sometimes so makes it a little difficult to get out the straw but was a very good experience. Food was good, we left full and didnt spend a fortune!

Frequently Asked Questions About Portillo's Livonia

Where is Portillo's Livonia located?

Portillo's Livonia is located at 13004 Middlebelt Road, Livonia, MI 48150, USA.

What are the opening hours of Portillo's Livonia?

Portillo's Livonia is open Monday to Thursday and Sunday from 10:00 AM to 10:30 PM, and Friday to Saturday from 10:00 AM to 11:00 PM.