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Toasted Italiano & Balsamic Chicken Greens with Grains
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Panera Bread

3.9
(851 reviews)

Business Details

20140 Haggerty Road, Livonia, MI
48152, United States
(734) 464-2138

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Livonia is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
20140 Haggerty Road, Livonia, MI
48152, United States

Hours

Reviews

3.9
851 reviews
5 stars
388
4 stars
222
3 stars
94
2 stars
51
1 star
96

What are people saying?

AI-generated from recent customer reviews

Food Quality

Multiple customers reported issues with food quality, including cold soup, incorrect orders, and unsatisfactory meal preparation.

Service Speed

Many reviews highlighted slow service, particularly in the drive-thru and during busy hours, leading to long wait times.

Customer Service

While some staff were praised for their friendliness, there were numerous complaints about poor customer service and management responses.

Cleanliness

Several customers noted that the restaurant was often dirty, with unclean tables and a lack of attention to hygiene.

Order Accuracy

Frequent complaints about incorrect orders and missing items were reported, indicating a lack of consistency in order fulfillment.
  • RH
    Richard Hollis
    Jan 23, 2026
    1.0
    soup served cold, took it back, was told to microwave it myself!
  • NJ
    Nickie J
    Dec 29, 2025
    1.0
    I purchased 3 bowls of broccoli soup at approx 4:30 on 12/29/25. 1 of the bowls had 2 long strands of gray or blonde hair and the 2nd had 1 hair. The 3rd bowl did not appear to have hair. I called the manager on duty at 6pm and advised him of the circumstance. All he offered was an apology and stated that "he just walked in". That has nothing to do with my experience as a customer. Not that I would have wanted another bowl; however, as a manager, there should have been something more offered as compensation or at least a refund. I frequent the Haggerty and 8 Mile location as it is close to where I reside and I have been a fan of their broccoli soup for 10 years or better. I purchased today for my family to have such a disgusting experience! Do not patronize this location as they clearly do not utilize the best hygiene practices.
  • CC
    Christian
    Dec 26, 2025
    1.0
    They prioritize their dine in and to go customers ahead of their delivery orders, Instead of going in order of the screen like a proper establishment
  • DJ
    Darryl Jones
    Dec 21, 2025
    5.0
    I didn’t eat here, but their beverages are always wonderful. Service is always professional and fast.
  • LB
    lydia beauvais
    Dec 21, 2025
    2.0
    I ordered a few items. One of those items was the broccoli cheddar soup. I grabbed the bag from the counter and went to sit down keeping the bag straight up so the soup would not spill. As I opened the bag and got to the bottom of the bag, my 3 pieces of bread were covered in soup, and the soup was 1/4 gone. I was excited to eat my bread with butter, and instead it had soup all in it making it mushy and unappetizing. I was very disappointed.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Livonia accept reservations?

No, Panera Bread in Livonia does not accept reservations.

What are the opening hours for Panera Bread Livonia?

Panera Bread Livonia is open daily from 6:00 AM to 9:00 PM, except on Sundays when it opens at 7:00 AM and closes at 9:00 PM.

Brand Certified Facts from Panera Bread

Panera Bread partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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