Panera Bread

3.9
841 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Livonia is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
20140 Haggerty Road, Livonia, MI
48152, United States

Hours

Reviews

3.9
841 reviews
5 stars
384
4 stars
222
3 stars
93
2 stars
49
1 star
93

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and poor customer service experiences.

Food Quality

Mixed reviews on food quality, with some customers enjoying their meals while others complained about cold or poorly prepared items.

Cleanliness

Multiple reviews highlighted cleanliness issues, with reports of dirty tables and unsanitary conditions.

Staff Friendliness

Some customers praised the friendly and helpful staff, while others noted unprofessional behavior from management.

Order Accuracy

There were numerous complaints about incorrect orders and missing items, leading to customer dissatisfaction.
  • HC
    HITENDRA CHAUDHARI
    Nov 14, 2025
    1.0
    Attendant couldn’t do the order pricing correctly. No receipt given. Charged additionally. Entrance stinks.
  • MA
    mehrdad Alizadeh
    Nov 13, 2025
    5.0
    I have been visiting this place for over a month. The atmosphere and space is so good I usually stay for few hours enjoy working with my laptop while having a coffee with my breakfast. I am member of Sip club and enjoy the free drinks. Sip club is $10 per month for 6 months and then becomes $15 monthly. The staff are friendly working and walking around with silence and respect so not to distract you from your work or conversation. I recommend to come and visit the place. Especially if you have not been in any Panera bread store before! You would love it.
  • SB
    Scotticus B
    Nov 12, 2025
    5.0
    This Panera location has some of the friendliest and most courteous staff I’ve ever encountered (except this one dude) they’re always upbeat and make every visit pleasant. You can tell they really care about their customers, and the atmosphere feels welcoming every time I stop in. The photo is of my Asiago bagel. Lately, I’ve noticed they’ve been coming out a bit overcooked and missing much of the Asiago topping, this was the third one this week. I usually order it for that signature flavor and quality, so I’m hoping this can get back to Panera’s usual standard. I’m leaving five stars because the team here truly deserves it, but I hope management takes a closer look at the food prep and consistency so the quality matches the excellent customer service.
  • KS
    Kathy Stowell
    Oct 22, 2025
    1.0
    35 minute wait for soup. What a joke.
  • MC
    Madeline C
    Aug 26, 2025
    1.0
    Consistently horrible service at this location. Took 18 minutes to wait for a sandwich in the drive thru line. Poor customer service.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Livonia accept reservations?

No, Panera Bread in Livonia does not accept reservations.

What are the opening hours for Panera Bread Livonia?

Panera Bread Livonia is open daily from 6:00 AM to 9:00 PM, except on Sundays when it opens at 7:00 AM and closes at 9:00 PM.