Panera Bread

3.6
967 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Livonia is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
28551 Schoolcraft Road, Livonia, MI
48150, United States

Hours

Reviews

3.6
967 reviews
5 stars
422
4 stars
181
3 stars
98
2 stars
74
1 star
192

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the dining area and bathrooms, with dirty tables and floors.

Food Quality

While some customers enjoyed the food, many expressed disappointment with portion sizes, incorrect orders, and overall quality.

Customer Service

Several reviews mentioned rude or unhelpful staff, indicating a need for better customer service training.
  • JJ
    Janae Johnson
    2 days ago
    1.0
    I made the mistake of asking for light garlic aioli but I guess that was an employees funny opportunity to completely drench it with the sauce and make it inedible! Barely been an hour and the whole sandwich was soaked. The bag also had a bunch of mayonnaise all over it, I should’ve known. I will be asking for a refund as soon as I can. When I say this sandwich was drenched in garlic aioli I’m not exaggerating! These employees don’t take kindly to small modifications. Keeping this for a record with my bank.
  • SS
    Spaceman
    Jan 4, 2026
    1.0
    The food did not taste bad. Had a gift card, I don't ever eat here. The price was crazy high, I had a gift card yes, but the prices are crazy compared to portion size. The wait was 22 mins for a sandwich. Go to an actual restaurant and get a real meal for less money. I would rather have given the gift card away than gone here. The rating was low due to the business model and not a reflection of the employees. If you read this as an hourly employee you should think about a job somewhere else, you are worth more than what you receive.
  • RC
    Robert Capeling
    Dec 29, 2025
    1.0
    Ordered a cup of coffee young man tells it’s hot when it’s not …it was lukewarm at best. This place is drastically gone downhill. I literally only stop here as a necessity, but I won’t be stopping anymore.
  • BM
    Brittany McAfee
    Dec 27, 2025
    1.0
    Currently waiting over 45 minutes for an order placed in the drive through…
  • SR
    Sumer Robertson
    Dec 23, 2025
    1.0
    I get that everyone hates people who come in at the last minute but if you’re open until 9pm then actually take orders until 9pm. I only ran in 10 mins to close for a cookie, two people saw me and EVERY employee ran to the back and ignored me. When I got fed up after waiting 7 mins I walked back out to my car and don’t you know it, they all came back out to the lobby to finish closing up. Terrible customer service.

Frequently Asked Questions About Panera Bread

Does Panera Bread Livonia accept reservations?

No, Panera Bread Livonia does not accept reservations.

What are the opening hours for Panera Bread Livonia?

Panera Bread Livonia is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sunday.