McDonald's

2.8
1727 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
38015 Ann Arbor Rd, Livonia, MI
48150, United States

Hours

Reviews

2.8
1,727 reviews
5 stars
381
4 stars
289
3 stars
266
2 stars
163
1 star
628

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in the drive-thru and for food orders, often exceeding 20 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Staff Attitude

Numerous customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.

Food Quality

Several reviews mentioned cold or poorly prepared food, with complaints about the freshness and taste of items served.

Cleanliness

Some customers noted cleanliness issues in the dining area and restrooms, impacting their overall impression of the location.
  • MK
    Mezar Khodari
    2 days ago
    1.0
    Rude service
  • SO
    Samone Ortiz
    Dec 26, 2025
    2.0
    My boyfriend and I stopped by for chocolate shakes, but the shakes we received were vanilla, and it seemed like the chocolate had run out. It was disappointing, especially since shakes are what we came for. I would suggest making sure the shake bags are replaced when a flavor runs out so customers receive the flavor they ordered. Hoping this can be improved in the future.
  • MS
    Makayla Seregny
    Dec 17, 2025
    1.0
    Payed TWO DOLLARS EXTRA for this BS The employees here don’t deserve the money that they are paid.
  • JR
    Jeff Rosas
    Dec 7, 2025
    3.0
    3 stars mainly because its McDonald's. I mean its fast food what you expect. Always check your order before you leave the drive thru.
  • SE
    Stephanie Emrich
    Dec 4, 2025
    1.0
    Order the Grinch meal but it came without socks so I called the store, and the manager called me a liar. I asked for another pair of socks, she said no. I asked her to check the boxes to see if they were all missing socks or if it was just mine she refused I then asked for a refund instead and she said no!

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's on Ann Arbor Rd in Livonia?

McDonald's on Ann Arbor Rd in Livonia is open from 6:00 AM to 11:00 PM Monday through Wednesday and Sunday, and 24 hours from Thursday to Saturday.

What are the drive-thru operating hours at this McDonald's location?

The drive-thru is open from 6:00 AM to midnight Monday and Tuesday, extends until 4:00 AM on Wednesday, operates 24 hours from Thursday to Saturday, and opens at 4:00 AM until midnight on Sunday.