McDonald's

2.8
1715 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
38015 Ann Arbor Rd, Livonia, MI
48150, United States

Hours

Reviews

2.8
1,715 reviews
5 stars
379
4 stars
287
3 stars
263
2 stars
162
1 star
624

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Customers frequently reported issues with incorrect orders, missing items, and wrong food being served.

Service Speed

Many reviews highlighted slow service times, particularly in the drive-thru, with long waits reported consistently.

Staff Attitude

Numerous customers noted unprofessional and rude behavior from staff, contributing to a negative dining experience.

Cleanliness

While some customers appreciated the cleanliness of the location, others reported unsanitary conditions and a lack of attention to cleanliness.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others received cold or poorly prepared food.
  • ML
    Mathew Lafata
    3 days ago
    1.0
    Order ahead to save time. Waited 20 minutes on my food. For 3 items. What a great way to spend my lunch break.
  • CB
    Conall Betts-Monastra
    Nov 4, 2025
    2.0
    I will not dine in ever again because I am a kid so I was with my grandpa we went and we waited for 40 minutes and that was just to pay at the counter and then waited 35 more minutes for 2 srips
  • JB
    Julie Barnier
    Nov 3, 2025
    1.0
    This is horrible. I didn’t even get my monopoly. Things ordered 30 something dollars didn’t get any of my little Monopoly stickers. This is a horrible place to go choose another McDonald’s very rude people who work here..
  • EE
    Emma
    Nov 1, 2025
    2.0
    Staff was intimidating, lots of yelling going on in the kitchen. I saw a lot of other customers get dismissed by staff. Fries were pretty standard but the burger was cold, tomatoes were extremely overripe.
  • MM
    MC McClain
    Oct 23, 2025
    1.0
    Missing half of my order after sitting in the drive through line for 30 minutes! Drinks were wrong, bread was hard like a rock, missing a 10pc McNugget, instead I was given an undercooked 4pc. Got an extra sandwich that I didn’t order?? And the worst part is when I tried calling to get it fixed, no answer. McDonald’s doesn’t even have a way to report this through their mobile app (and if there is it’s not easy to find)

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's on Ann Arbor Rd in Livonia?

McDonald's on Ann Arbor Rd in Livonia is open from 6:00 AM to 11:00 PM Monday through Wednesday and Sunday, and 24 hours from Thursday to Saturday.

What are the drive-thru operating hours at this McDonald's location?

The drive-thru is open from 6:00 AM to midnight Monday and Tuesday, extends until 4:00 AM on Wednesday, operates 24 hours from Thursday to Saturday, and opens at 4:00 AM until midnight on Sunday.