McDonald's

3.3
1353 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
19311 Farmington Rd, Livonia, MI
48152, United States

Hours

Reviews

3.3
1,353 reviews
5 stars
434
4 stars
264
3 stars
237
2 stars
123
1 star
295

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and poor customer service experiences.

Food Quality

Many reviews mentioned cold or poorly prepared food, with several customers expressing dissatisfaction with the quality of their meals.

Staff Behavior

Feedback highlighted unprofessional behavior among staff, including rudeness and lack of attention to customers.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and bathrooms.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and good service during their visits.
  • DB
    David Battistelli
    4 days ago
    3.0
    So they've taken out the pop machines for "customer convenience" . No real need to come back here when there are other/better options.
  • PN
    pamela nano
    5 days ago
    1.0
    20 minutes wait on drive through for just a burger
  • TT
    Timothy Turner
    Dec 26, 2025
    3.0
    Food was average service took forever and it wasnt even rush hour. Not a favorite
  • RG
    Rafael Garza
    Dec 25, 2025
    1.0
    Location failed to turn off their mobile orders, leading to false expectations the location was open and charging customers for service that wouldn't occur.
  • RS
    Rachel Slabenak
    Nov 29, 2025
    1.0
    Completely incompetent! Couldn't grasp the concept of SUBSTITUTING a round egg for the folded egg. Argued that if we substituted the folded egg for the round egg that it would be $2.29, despite that being the same price if you ADDED the round egg TO the folded egg...claimed it was always that way....even though it's never been that way, at least not for the past 3 years....

Frequently Asked Questions About McDonald's

What are the operating hours for the McDonald's on Farmington Rd in Livonia?

The McDonald's on 19311 Farmington Rd in Livonia is open daily from 6:00 AM to 11:00 PM.

When is the drive-thru available at this McDonald's location?

The drive-thru is open daily from 6:00 AM to 11:00 PM at this McDonald's location.