Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
Many reviews mentioned cold or improperly prepared food, with several customers expressing disappointment in the quality.
Staff Friendliness
Despite service issues, some customers praised the friendliness and helpfulness of individual staff members.
Cleanliness
Multiple reviews highlighted concerns about the cleanliness of the restaurant, including dirty tables and bathrooms.
Operational Problems
Customers experienced issues with the restaurant's hours, including being closed when they were supposed to be open and problems with mobile orders.
CT
Christopher Thompson
2 days ago
1.0
This mcdonalds is probably the worst I have seen in a while. I get a large number 9 every time. Im not from this area. Im only in town visiting. And we'll my cheeseburger is cold. The cheese is rigid. It didn't even begin to melt. The patty was sticking halfway off the bun cheese was the same but on the opposite side. My fries were cold and I had to go inside to wait 3 minutes while they made me some hot ones. While waiting I noticed that their crew was very unprofessional looking. No hairbets. One guys hair looked like he had rolled out of bed and hadn't showered for days. The rest were wear sweat pants and standing around on their phones. All while the blue shirt did all the work. Not happy. I have alot of reviews because I feel like reviews are necessary to address customer concerns. But my reviews get views. So I hope this gets addressed quickly.
HR
Hayley Reynolds
Nov 8, 2025
5.0
This mcdonalds is wonderful. From pervious experiences, this location is top. The workers are exceptional, always kind and welcoming. I have never had better service at a mcdonalds. I will drive the extra mile out of the way to visit this store.
LT
L TONG
Oct 31, 2025
1.0
I order large meal to get my monopoly...but did not get it. Asked for extra fries for my happy meal , didn't get it as well. Disappointed
CS
Carie Sanford
Oct 20, 2025
1.0
I hate leaving this review with such low stars because all of the employees I’ve encountered here have been so kind and friendly and this has always been my favorite location. However, this is the 2nd occurrence I’ve had where I’ve shown up to the restaurant after paying in advance through the app and they weren’t open when they’re supposed to be. There wasn’t even a message this time, so people were just backed up in the parking lot waiting because they thought that it was just taking that long for someone to come through the intercom. Again, I really liked all of the employees I’ve come across so part of me feels bad, but at the same time this just can’t happen. You know how many people are using the app to order in advance; there’s got to be a way to shut off incoming payments and orders, especially since there’s a way to say that certain items are unavailable. You can’t tell me that someone didn’t have the functionality to do that to avoid the poor experience for all of their customers. It’s just not ok. What makes it even more frustrating is I went on the app to try to dispute the charge, and it’s not even showing up in my recent orders. But it’s sure showing up in my banking app. This location really needs to act on this feedback because it’s not ok to leave probably 20+ customers sitting in the parking lot like that with no insight into what’s going on (and that 20 was just from the time that I was there maybe five minutes before I had to drop my kid off to school). Not a good experience at all.
BB
Bilal B
Oct 17, 2025
5.0
Very nice people today at lunch I accidently dumped my drink, i so asked for something to clean the drink by myself, some guy with long hair seemed the manager said don't worry we'll clean and a young guy went to and he was very friendly i felt bad because they already do alot, the manager ( assuming)offered me a free refill, then later on he asked me if I want more. These people are valuable assets for any corporation, bless them. Mcdonald's please take care of them🫡
What are the operating hours for the McDonald's on Farmington Rd in Livonia?
The McDonald's on 19311 Farmington Rd in Livonia is open daily from 6:00 AM to 11:00 PM.
When is the drive-thru available at this McDonald's location?
The drive-thru is open daily from 6:00 AM to 11:00 PM at this McDonald's location.
Can I order McDonald's food for delivery and what are the delivery hours?
Yes, delivery is available every day from 6:15 AM to 10:00 PM. You can order through their delivery website or app.
What types of payment does McDonald's on Farmington Rd accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer mobile ordering and curbside pickup?
Yes, the location offers mobile ordering, curbside pickup, McDelivery, same-day delivery, and no-contact delivery services.
Is there a McDonald's app I can use to order food from this location?
Yes, the McDonald's App for iOS and Android is available for convenient ordering.
What nearby amenities are close to the McDonald's on Farmington Rd?
Nearby places include Another Day Resource Center, Ranajit Sil MD (Neurologist and Family Practice), and Advantage Physical Therapy, offering health and community support services.
Where can I find shopping options near this McDonald's location?
Seven Mile-Farmington Shopping Center and Kmart are nearby for retail shopping experiences.
Are there nearby coffee shops or cafes if I want a different beverage or snack?
Yes, Biggby Coffee Livonia 7 Mile, Time Too Savor cafe, and Hellenic Bakery are nearby for coffee, snacks, and bakery items.
What is the general price range and menu availability for this McDonald's?
This McDonald's supports a budget-friendly price range and offers a full menu available online including burgers, breakfast, coffee, ice cream, and more.