Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,866 reviews
5 stars
548
4 stars
358
3 stars
350
2 stars
166
1 star
444
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with several customers experiencing poor treatment and long wait times.
Food Quality
Many customers reported receiving cold, improperly prepared, or incorrect food orders, leading to dissatisfaction.
Operational Issues
Frequent complaints about the drive-thru being closed during advertised hours and slow service were noted.
Mixed Experiences
While some customers praised friendly staff and good food, these positive experiences were overshadowed by the overall negative feedback.
- MBMaria José Botey3 days ago1.0I visited this McDonald and by starters, they didn’t even had people in the drive through. So I don’t know they didn’t put salt to the fries and they also looked so old like how? also when I went up to the counter they straight up ignored me. They saw me and didn’t even walked up to me or asked me anything, only a nice guy that was there asked me what I needed.
- PPPhoenixDec 31, 20251.0I went inside to order food and the black female older cashier was heckling me the whole time. She was extremely rude, condescending and dismissive on Tuesday December 30, 2025 at 6:30 pm. I walk into the restaurant and could not even get a word in, she cuts me off when I am trying to order my food. She immediately acts like I dont know how to order food. She was horrible. She treated me like an idiot.
- CCCeline CDec 6, 20251.0Ridiculous service. This is the second time I have come here and got my order wrong. The girl at the drive through rolled her eyes and slammed the window when I told her my sandwhich was not correct. Then proceeded to wait ahead for several minutes for that one sandwich just for it to still be wrong! Horrible customer service, rude people and when I worked here, there were bugs. DO NOT EAT HERE!!!!! 0 stars
- PRPebbles & RosesDec 2, 20251.0A month ago this might have been the best McDonald’s around, but now it’s easily the worst, 3 weeks of cold and I mean ICE COLD food, unsalted soggy fries, missing items with no refund available and some of the worst staff around. The staff can’t even fold a tortilla over a chicken strip correctly. Avoid this McDonalds at All Costs until they turn it around
- FAfavorite lil trucker anyahNov 12, 20255.0Cashier help me start the rewards online with McDonald's very nice, and I bobtail there
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 11800 Middlebelt Rd, Livonia, MI?
McDonald's in Livonia operates 24 hours a day, 7 days a week.
When is the drive-thru open at this McDonald's location?
The drive-thru is open 24 hours every day of the week at this McDonald's.
What delivery services are available at McDonald's Livonia?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's for delivery or pickup?
You can order via the McDonald's App available on iOS and Android, or through the delivery website https://mcdonalds.order.online/business/-5579 and the quick link https://mcdonalds.smart.link/jfeqnrnmr.
What payment options does McDonald's Livonia accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does McDonald's Livonia provide free WiFi?
Yes, this location offers free WiFi to customers.
What types of food and dining options does this McDonald's offer?
This McDonald's is a fast food restaurant offering burgers, sandwiches, breakfast items, coffee, ice cream, frozen yogurt, and more.
Are there any hotels near McDonald's where visitors can stay?
Yes, nearby hotels include HomeTowne Studios Detroit - Livonia and Crossland Economy Studios Detroit - Livonia, convenient for visitors looking for accommodations after dining.
What other restaurants are located near McDonald's in Livonia?
Nearby restaurants include another McDonald's and Chick-fil-A, offering customers more dining choices in the area.
Are there any automotive services close to McDonald's Livonia?
Yes, nearby automotive services include Finish Line Oil Change & Auto Repair, Dr. Detail Auto Detailing and Paint Glazing, USA Transmission Specialist, and Firestone Complete Auto Care.