McDonald's

3.2
1860 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11800 Middlebelt Rd, Livonia, MI
48154, United States

Hours

Reviews

3.2
1,860 reviews
5 stars
548
4 stars
355
3 stars
350
2 stars
166
1 star
441

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unhelpful staff, with some experiences involving long wait times and incorrect orders.

Food Quality

Several reviews highlighted issues with food quality, including old or improperly cooked items, leading to customer dissatisfaction.

Inconsistent Experience

Customers experienced a wide range of service quality, with some praising friendly staff and quick service, while others reported terrible experiences.

Operational Hours

Many customers expressed frustration over the location not being open 24 hours as advertised, leading to inconvenience.

Cleanliness Concerns

Some reviews mentioned cleanliness issues, particularly in the dining area and bathrooms, affecting the overall experience.
  • FA
    favorite lil trucker anyah
    Nov 12, 2025
    5.0
    Cashier help me start the rewards online with McDonald's very nice, and I bobtail there
  • CP
    Corbyn Pinsoneault
    Nov 9, 2025
    2.0
    Waited 10 minutes in drive through while they took orders in other lane who had got there after me.
  • AL
    Alan Lapointe
    Oct 15, 2025
    1.0
    The morning shift is a joke I will not do it anymore every time workers do not care if u get the right food every time missing food or wrong order. The last 4 visits had wrong food had to go back to get wrong order again. Worst McDonalds morning shift ever a complete joke
  • LL
    Linda
    Oct 5, 2025
    5.0
    I only go through the drive thru and the one time I had an issue with how my food was prepared, it was fixed correctly.
  • MM
    Marnie
    Sep 24, 2025
    5.0
    One star for atmosphere because I didn't go inside, I used the drive thru. Today at lunch they were fast. Food was gresh

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 11800 Middlebelt Rd, Livonia, MI?

McDonald's in Livonia operates 24 hours a day, 7 days a week.

When is the drive-thru open at this McDonald's location?

The drive-thru is open 24 hours every day of the week at this McDonald's.