Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
2,023 reviews
5 stars
571
4 stars
388
3 stars
318
2 stars
188
1 star
558
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including wrong orders, long wait times, and rude staff.
Food Quality
Food quality was inconsistent, with complaints about cold items, incorrect orders, and old food.
Cleanliness
The restaurant was noted for being dirty, with unsanitary conditions in the bathrooms and play areas.
Management Issues
Management was criticized for lack of professionalism and poor customer service, leading to negative experiences.
Positive Experiences
Some customers praised specific staff members for their friendliness and professionalism, highlighting a few positive interactions.
- QEQD Expressions4 days ago1.0Poorly managed. Lacks customer service resolution. Unclean. I've been here for an hour. Waiting. Kiosk is out of paper. The employees are rude. Im contacting corporate in the morning. Not my idea of a good after school snack.
- SGSophia GecoNov 5, 20252.0The workers are always very nice and respectful. But they are not consistent with making your order correctly. In the past week, 2/3 of my orders were not correct.
- KKKeithNov 1, 20251.0If there was a negative rating, I would give it -10. First off, this experience is not the first time. I pulled up with only two vehicles in front of me and I placed a mobile order. I waited ten minutes before I pulled up to the speaker and another five minutes before someone told me to hold on. I waited another ten minutes and spoke through the speaker for someone to help me.And no one did. I pull around the corner and there's the same cars sitting in front of me. Another ten minutes, i'm at the window.....and the manager tells me, I have to turn back around and get back in line. He didn't care how long I waited and he didn't want to hear my story. Kept saying there was nothing he was going to do about it and he would call the police if I didn't leave, which I didn't at first. I was so pissed about this and as he showed poor manners....and as I mentioned I forgot this happened the last time I came in here. This is such a poorly run Mcdonald's, as you can tell, by all the negative feedback. I will never go here ever again, and tell anyone to not visit this location.
- EBEdward BellOct 30, 20255.0It's okay here, really don't associate with the employees.Because you order on the kiage, but overall, the food comes out.Most of the time fresh
- QRQ ROct 21, 20252.0had a bad experience here, waited over 10 mins when told me to pull in spot 1 just for my order to be wrong. Went in a waited an additional 5 mins a they forgot the fries, I got home an no onions on my burger like I asked the ppl who work their are clearly slow.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Livonia, MI?
McDonald's in Livonia is open 24 hours every day of the week.
When is the drive-through service available at this McDonald's location?
The drive-through is open 24/7, every day of the week at this McDonald's.
What are the delivery hours for McDonald's in Livonia?
Delivery is available from 5:00 AM to 10:51 PM Monday through Wednesday and Sunday, and 24 hours on Thursday through Saturday.
Can I order McDonald's for delivery or pickup online?
Yes, you can order McDonald's for delivery or curbside pickup through their online ordering link or mobile apps.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's offer any rewards or loyalty programs?
Yes, McDonald's offers MyMcDonald's Rewards where you can earn points for free food.
Are there other fast food options near this McDonald's?
Yes, Burger King is a nearby fast food restaurant if you're interested in alternative dining options.
What convenience services are available close to McDonald's?
Nearby there is a CVS Pharmacy for medical needs and multiple gas stations including Shell, Sunoco, and Valero for fuel and convenience.
Where can I find postal and delivery services near McDonald's?
The UPS Access Point location nearby offers courier and shipping services, convenient for your mailing needs.
What other amenities can I find around McDonald's on Middlebelt Road?
Nearby you can find insurance agencies like Marsh & McLennan Agency and Nationwide Mutual Insurance, as well as financial services such as Financial Inspirations and Jim Williams Financial.