Jimmy John's

4.1
285 reviews

About

Sandwich Restaurant

Location

Jimmy John's
13453 Middlebelt Rd, Livonia, MI
48150, United States

Hours

Reviews

4.1
285 reviews
5 stars
173
4 stars
41
3 stars
23
2 stars
14
1 star
34

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality varied significantly, with some praising friendly and fast service, while others reported rude interactions and unprofessional behavior.

Food Consistency

While many customers enjoyed the freshness and taste of the food, there were complaints about incorrect orders and missing items.

Cleanliness

The restaurant was generally noted for being clean, although some reviews mentioned areas needing improvement.

Delivery Issues

Several customers reported problems with delivery times and order accuracy, leading to dissatisfaction.
  • DB
    David- Dele Akinpelu Bakery
    Dec 23, 2025
    5.0
    You can never miss with this classic sandwich shop! Ann arbor Jimmy John’s does it right with a classic number 9- Italian night club and. Hunters club, both screaming with flavor and did I mention Tasty then I DON’T KNOW WHAT!! A classic staple who always delivers consistent approved taste worthy ingredients for your taste buds!!
  • AS
    Armin Shakry
    Sep 12, 2025
    5.0
    Great group of workers there. I Felt comfortable ordering. Made my 3 subs perfect. Friendly and Fast Service. I lost my phone...went back to the store and one of the workers called it for me in case someone picked it up twice. Found my phone (thank God). He didn't have to that. Thank you!!!
  • BR
    Bobbi Robison
    Jul 23, 2025
    1.0
    Every time I order something they screw it up and lately refuse to fix it. The most unprofessional staff I have ever experienced.
  • BT
    Bill Barker (Progressive Tactics)
    May 15, 2019
    4.0
    Typical food taste for Jimmy Johns and priced the same... it was not, however, Freaky fast.. it was surprisingly slow. Maybe because all the others are so fast.. it wasn't a 5 minute wait.. but from order to receiving food, it was a few minutes... and there was no one else they were making sandwiches for.. (not carry out, no other customers).