Jimmy John's

3.7
252 reviews

About

Sandwich Restaurant

Location

Jimmy John's
19190 Middlebelt Rd, Livonia, MI
48152, United States

Hours

Reviews

3.7
252 reviews
5 stars
131
4 stars
34
3 stars
23
2 stars
12
1 star
52

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong modifications.

Service Speed

Customers frequently mentioned slow service, particularly during busy times, with some experiencing long wait times for delivery.

Food Quality

While some customers praised the freshness and taste of the sandwiches, others noted inconsistencies in preparation and quality.

Staff Attitude

Feedback on staff was mixed; some customers appreciated friendly service, while others reported unfriendly or inattentive behavior.

Cleanliness

Several reviews highlighted the cleanliness of the restaurant, with positive remarks about the dining area and bathrooms.
  • KL
    Kyle Long
    Dec 17, 2025
    5.0
    The food was exactly what I wanted, and the staff helpfully explained differences between sandwiches on request. Standard Jimmy John's decor, but a clean joint and fast service.
  • SM
    Saryah M
    Nov 2, 2025
    2.0
    I'm not here to complain about their food because I like it. That's why I always call them. But when they don't have delivery drivers and we have to wait for a third party that takes more than an hour to get to us and only use a credit card is not nice either.
  • MB
    Marnie Bragg
    Jul 28, 2025
    5.0
    I placed an order online for a turkey sandwich with a few mods, and that sandwich was made perfectly!! It was so delicious, too! LOL. Can't wait to get another one from this location.
  • BH
    Brad H
    Jun 15, 2022
    1.0
    One sandwich per car and they run out of chicken on the day they introduce two new chicken wraps... Pathetic