Five Guys

4.3
1107 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 29491 Plymouth Road in Livonia is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
29491 Plymouth Road, Livonia, MI
48150, United States

Hours

Reviews

4.3
1,107 reviews
5 stars
676
4 stars
230
3 stars
78
2 stars
53
1 star
70

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers for being delicious and fresh, though some noted issues with greasiness and inconsistency in preparation.

Pricing

Many customers expressed concerns about high prices, feeling that the cost did not always match the value received.

Customer Service

Feedback on staff was mixed; while some praised the friendliness and efficiency, others reported poor service and rudeness from employees.

Cleanliness

Most reviews highlighted the cleanliness of the restaurant, including dining areas and bathrooms, although a few noted issues with greasy floors.

Wait Times

Customers experienced varying wait times, with some reporting quick service while others mentioned delays, especially during busy periods.
  • GG
    Gail.sellers
    Nov 16, 2025
    1.0
    No sense of urgency ..picked up a door dash and it took 30 minutes for the slow guy to put fries into each bag ...sandwiches was already made for all the orders ..he had one simple job to do which was put fries into each bag and it shouldn't of took 30 minutes ..he kept dropping fries into the grease and yet it still took an half hour and 6 ppl standing around waiting on their orders..they are very slow I hate five guys ..not sure why anyone eats here anyways...9 dollars for a large fries, 14 dollars for burgers etc 7 dollars for milkshakes its ridiculous and not worth the money
  • JS
    jake sinelli
    Nov 11, 2025
    4.0
    Good food good prices friendly staff
  • SS
    Sherice Snead
    Nov 8, 2025
    2.0
    I am not sure Five Guys does well with call in orders. I just stood for 20 minutes at the counter and waited for my order. My name was announced, my receipt was on the counter. Never was I spoken to and only when I noticed that everyone was receiving their order and I made a comment did anyone notice I was there. Thanks, but no thanks. As expensive as these burgers are, common courtesy is required.
  • AD
    AngelPie D
    Sep 18, 2025
    5.0
    Loved it! 😍
  • EE
    Elijah
    Aug 16, 2025
    2.0
    My fries were halfway full..I will not be back.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.