Dunkin'

Reviews

• EK

  Eunjung Kim

  Nov 10, 2025
  1.0
  Employees here really need to learn how to apologize when they make a mistake. I placed a mobile order and went through the drive-thru, but they said they couldn’t find my order and told me to park and come inside. When I went in, they suddenly found it. I had my baby in the car, and the whole situation was so frustrating. On top of that, not a single apology — such poor attitude
• AK

  Amy Koitek

  Nov 4, 2025
  1.0
  I have only been to this location twice and I will never go back. Both visits I had ordered a dozen bagels and the first visit I was charged $30 dollars and the second visit i was charged $23 dollars. They do not tell you what you owe at all, they just reach for your payment, no hello, no thank you and no smile. This location is rude and they charge you what they feel like charging you.
• SQ

  Stephanie Quinn

  Oct 31, 2025
  1.0
  This location used to be a frequent stop on my way to work most nights but I have had nothing but issues the last few times of going from drinks being made wrong, ordering something & it not being available without any acknowledgement from an employee that it was out when I pick up my order. Yesterday, I placed an order through the app for a munchkin bucket and large coffee. When I pulled up to the window, the lady informed me that they were sold out of munchkins and to come back tomorrow. Fast forward to today, I returned only to be told they were sold out again and watched them laugh as I drove away. I also called 2 hours after my order yesterday to verify that they would have them available for me today since I live 15 minutes away and they assured me they would have them. I don't own a business, but this surely isn't the way I'd run it if I did have one.
• DD

  Dorothy Daponte

  Oct 30, 2025
  1.0
  I went to this location on Plymouth Ave in Fall River Thursday morning bought a breakfast sandwich was about to finish it and bit into and it had a hair in it!
• JH

  Julia Hooker

  Sep 13, 2025
  1.0
  Me and my family have been to this location a few times and each time it has been less than ideal. The first few times it was just items that were overcooked, a little burnt or just worse quality from what we typically experience at other Dunkin Donuts. However, today, we were in a rush and decided to stop for a pumpkin spice latte - I could not have caffeine at the time and emphasized several times it needed to be decaf. Got to the pay window and the lady read the wrong order back to me so I corrected them again. They handed me an iced coffee (I had never said iced and only realized then that they had never asked). Took a few sips and realized it wasn't decaf either but my husband had already left the drive through. There seemed to be a significant language barrier between us and the ladies working the drive through which was a little aggravating. Do not waste your time - go to a different Dunkin Donuts.

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