Dunkin'

3.8
390 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Livonia, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
19010 Middlebelt Rd, Livonia, MI
48152, United States

Hours

Reviews

3.8
390 reviews
5 stars
200
4 stars
74
3 stars
32
2 stars
24
1 star
60

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, incorrect orders, and rude staff interactions.

Product Freshness

Many reviews mentioned stale donuts and inconsistent food quality, with some customers noting good coffee.

Staff Performance

While some employees received praise for being friendly and efficient, others were criticized for poor customer service and attitude.

Pricing Issues

Several customers highlighted higher prices compared to other locations, leading to dissatisfaction.

Cleanliness

There were mixed reviews about cleanliness, with some customers noting dirty bathrooms and unsanitary conditions.
  • VK
    vivek katla
    1 day ago
    1.0
    I ordered an egg and cheese croissant from Dunkin, and it was extremely disappointing. The croissant was dry, flat, and tasted stale, nothing like a fresh croissant should be. The egg and cheese had very little flavor and poor portioning, and the sandwich looked rushed and poorly prepared. On top of that, the service was terrible. One staff member was rude and unhelpful, showed no interest in helping, and acted annoyed when I asked about my order. There was no basic customer courtesy, which made the experience even worse. Overall, bad food combined with bad service. Definitely not coming back.
  • JS
    Jacqueline Shaw
    Dec 25, 2025
    3.0
    Donuts were stale
  • ST
    Shenita Tate
    Dec 20, 2025
    1.0
    They always out of frozen items so if you looking for frozen do not come to this Dunkin’ donut
  • NR
    Nicholas Richmond
    Nov 13, 2025
    5.0
    Ginu is Dunkin’s best! He deserves a raise and promotion! He is wonderful everytime! Makes it all better than anyone else!
  • DA
    David Arnold
    Oct 31, 2025
    1.0
    They completely disregard what you order, they just give you whatever they have available. They don’t tell you they are doing this, it is a surprise you get when you arrive at home. They still charge you full price though :)

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Livonia, MI?

Dunkin' is open daily from 4:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' in Livonia offers both delivery and curbside pickup services.