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Dunkin' Zero
Brand Certified

Dunkin'

3.8
(391 reviews)

Business Details

19010 Middlebelt Rd, Livonia, MI
48152, United States
(248) 492-2617
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Livonia, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
19010 Middlebelt Rd, Livonia, MI
48152, United States

Hours

Reviews

3.8
391 reviews
5 stars
201
4 stars
74
3 stars
32
2 stars
24
1 star
60

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences highlighting poor customer service and long wait times.

Food Quality

Several reviews mentioned stale or poorly prepared food items, including donuts and sandwiches, leading to disappointment.

Inconsistency

There were numerous comments about inconsistent service and product quality, with some customers noting that their orders were often incorrect.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, indicating that experiences can vary significantly.

Pricing Concerns

Customers expressed frustration over higher prices compared to other locations, along with issues related to incorrect charges.
  • JM
    JUSTICE Marie
    Feb 23, 2026
    5.0
    This has been my favorite Dunkin for a couple years now. The people are great love going in. I don't even have to order now they know it by heart. Just plz get a new frozen machine soon your guys have broke down more then 3 times this winter alone.
  • VK
    vivek katla
    Jan 11, 2026
    1.0
    I ordered an egg and cheese croissant from Dunkin, and it was extremely disappointing. The croissant was dry, flat, and tasted stale, nothing like a fresh croissant should be. The egg and cheese had very little flavor and poor portioning, and the sandwich looked rushed and poorly prepared. On top of that, the service was terrible. One staff member was rude and unhelpful, showed no interest in helping, and acted annoyed when I asked about my order. There was no basic customer courtesy, which made the experience even worse. Overall, bad food combined with bad service. Definitely not coming back.
  • JS
    Jacqueline Shaw
    Dec 25, 2025
    3.0
    Donuts were stale
  • ST
    Shenita Tate
    Dec 20, 2025
    1.0
    They always out of frozen items so if you looking for frozen do not come to this Dunkin’ donut
  • NR
    Nicholas Richmond
    Nov 13, 2025
    5.0
    Ginu is Dunkin’s best! He deserves a raise and promotion! He is wonderful everytime! Makes it all better than anyone else!

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Livonia, MI?

Dunkin' is open daily from 4:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' in Livonia offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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