Dunkin'

3.9
386 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Livonia, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
19010 Middlebelt Rd, Livonia, MI
48152, United States

Hours

Reviews

3.9
386 reviews
5 stars
198
4 stars
75
3 stars
31
2 stars
24
1 star
58

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, incorrect orders, and rude staff interactions.

Product Consistency

There are mixed reviews on product quality, with some customers noting inconsistent coffee and food preparation.

Pricing Issues

Several reviews highlighted higher prices compared to other locations, leading to dissatisfaction.

Cleanliness

Some customers mentioned cleanliness issues, particularly with the bathrooms and food items.

Staff Friendliness

While some customers praised friendly staff, others reported negative experiences with unwelcoming attitudes.
  • NR
    Nicholas Richmond
    Nov 13, 2025
    5.0
    Ginu is Dunkin’s best! He deserves a raise and promotion! He is wonderful everytime! Makes it all better than anyone else!
  • DA
    David Arnold
    Oct 31, 2025
    1.0
    They completely disregard what you order, they just give you whatever they have available. They don’t tell you they are doing this, it is a surprise you get when you arrive at home. They still charge you full price though :)
  • TW
    Tina Worden
    Oct 28, 2025
    1.0
    Very slow. Probably could have been a little faster if she wasn't talking on her phone while making our food. Shouldn't have been touching her phone with the gloves she was using to make food.
  • MM
    Mosadi
    Oct 21, 2025
    2.0
    so slow in the morning it’s ridiculous
  • AK
    Amy Keating
    Oct 10, 2025
    1.0
    I don't know what happened here... they used to be fast and friendly. Now, the wait is LONG and the employees are very crabby. My last visit was a 27 minute wait in the drive through line. I won't be going back. Plus, if you compare this location to others, their pricing is much higher.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Livonia, MI?

Dunkin' is open daily from 4:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' in Livonia offers both delivery and curbside pickup services.