Business Details
About
Mexican Restaurant
Chipotle Livonia is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.7
1,250 reviews
5 stars
325
4 stars
170
3 stars
122
2 stars
104
1 star
529
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with long wait times and poor communication.
Food Quality
Frequent complaints about food being undercooked, missing ingredients, and small portion sizes.
Cleanliness
Numerous reviews highlighted unsanitary conditions in both the dining area and kitchen.
Management Issues
Customers expressed concerns about poor management, including staffing shortages and lack of organization.
Inconsistent Availability
Customers noted that the location often runs out of key ingredients and only accepts online orders, leading to frustration.
- MWMichael Wallace5 days ago1.0It is currently 10:42pm. Chipotle is supposed to close at 11. The doors are locked while staff is cleaning up. No reason at all to be closed early
- MSMichael SessamenNov 7, 20251.0I honestly love Chipotle but this location almost never has everything and many times is missing half their food options. Maybe if someone could actually figure out how to order the ingredients it would be better.
- SMStephanie MartinOct 29, 20251.0The cashier you have in the morning are the most rude and obnoxious people you need to rehire everyone on that front line the food you can not say if it’s good or not cause the customer service is horrible but I will not come back at all and I get it I been a server for 15 years so there is no excuse
- JWJack WilliamsOct 28, 20252.0This is not a place that you’re ever going to have a really bad experience, but you definitely won’t have a great one. The people who work here are friendly and helpful, but this has to be the slowest Chipotle in America. The employees look like they’re moving in slow motion. They’re also missing ingredients half the time. It’s probably a 50:50 shot that I get the protein I want. The employees serving you almost always stop for 5 minute increments to cook food or grab something in the back. It’s acceptable enough for me to keep returning to, but just barely. Don’t come here if you don’t feel like waiting in line for 20 minutes. If it’s the only Chipotle near you, it’ll suffice.
- CLchaniqua lipseyOct 26, 20251.0We came in trying to get food and there was no one at the front. We stood there without anyone greeting us or saying anything. A customer finally told us that they were only doing online orders only. It is always something with this location. Rarely can you come and are able to have a good experience. They are always out of something, don’t have enough workers, o aren’t accepting orders. This location needs to do better or just close!
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Livonia serve?
Chipotle Mexican Grill in Livonia offers a customizable menu featuring Mexican fast-casual dishes such as burritos, bowls, quesadillas, tacos, and salads.
What are the opening hours of Chipotle Mexican Grill at 13900 Middlebelt Road?
Chipotle Mexican Grill is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Livonia, MI?
The restaurant is located at 13900 Middlebelt Road, Wayne sublocality, in Livonia, MI 48150, USA.
Does Chipotle Mexican Grill in Livonia have an online ordering option?
Yes, customers can order online through Chipotle's official online ordering website or via the Chipotle app available on the App Store.
Is Chipotle Mexican Grill in Livonia committed to sustainable and responsibly sourced food?
Yes, Chipotle emphasizes 'Food with Integrity' by sourcing ingredients from farms practicing humane and sustainable methods and avoiding artificial colors, flavors, and preservatives.
How can I contact Chipotle Mexican Grill in Livonia by phone or email?
You can reach Chipotle in Livonia at +1 734-469-3459 or email them at MI.3617.Livonia@chipotle.com.
What are some nearby dining options around Chipotle Mexican Grill in Livonia?
Nearby dining options include Applebee's Grill + Bar, Bob Evans, Olive Garden, IHOP, Panda Express, and International House of Pancakes, offering a variety of American, Italian, Chinese, and breakfast cuisines.
Are there any nearby shopping or grocery places near Chipotle in Livonia?
Yes, there are several nearby shopping and grocery stores such as ALDI USA, Costco, Wine Palace, and Rally House Livonia for groceries, liquor, and sporting goods.
What nearby services could be useful if I'm visiting Chipotle Mexican Grill in Livonia?
Nearby services include Spectrum for internet and TV, Sprint Store for mobile phones, and Motor City Quick Lube for automotive needs.
Does Chipotle Mexican Grill in Livonia support the LGBTQ community?
Yes, the location welcomes LGBTQ customers as indicated by their inclusive policies.