Buffalo Wild Wings

3.8
2508 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
37651 6 Mile Road, Livonia, MI
48152, United States

Hours

Reviews

3.8
2,508 reviews
5 stars
1,013
4 stars
658
3 stars
357
2 stars
162
1 star
318

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times for food and poor service, often citing understaffing and untrained staff as contributing factors.

Food Quality

Numerous reviews highlighted declining food quality, with complaints about cold, overcooked, or improperly prepared items.

Positive Staff Experiences

Despite the negative feedback, several customers praised specific staff members, particularly Mo, for their excellent service and friendly demeanor.

Management Concerns

Customers expressed dissatisfaction with management's handling of issues, including poor communication and lack of accountability.

Atmosphere and Cleanliness

Several reviews mentioned cleanliness issues and an unpleasant atmosphere, with some noting that the restaurant felt understaffed and chaotic.
  • BC
    Barbara Cutshaw
    1 day ago
    1.0
    The hostess was kinda rude. She tried to seat us at a high table in bar area crammed in between filled tables, while there were other tables available. I told her no we didn't want the table, she rolled here eyes at me . The table we got was ok, alittle cramped. The server was great tho, food just ok, the fries tasted old, not fresh at all. My grandson's love the place, personally me not too much.
  • MO
    Michele Ohs
    Nov 16, 2025
    1.0
    Placed an order for takeout tonight, and after waiting 10 minutes past our pick up time, we got home to find they had left out a $16 order of wings. When I called, they said I would have to drive back to get the wings, and I couldn't get a refund because "they don't do that anymore." Instead they could issue me a gift card. I'm having them mail it to me. Also, the bbq chicken salad was drenched in sweet bbq sauce and almost inedible. Just an overall disappointing family dinner. Restaurant makes mistake with 40% of our order, and wants to do nothing to make it right. Not even an easy refund. Sad.
  • LG
    Larry Gibbs
    Nov 12, 2025
    1.0
    Other people at our table ordered chili cheese fries loaded it came to them as a small not a large and then the waitress told us they were measuring them they had to order three of them to equal one that they normally buy some 12 year old kid was delivering our food at 9:30 don't know what's going on at that location but the food was not good
  • BG
    Brior Galore
    Nov 9, 2025
    1.0
    I placed an order for pickup at 11:20 PM totaling $41.82, and when I arrived at 11:45 PM, I was told they needed to “check with a manager” to see if my food would even be made because the kitchen had already closed at 11:30. So why was I allowed to place the order in the first place? Now I have to wait 5–7 business days just to get my money back for food I never received. Completely unprofessional and poorly managed. Think twice before coming here or ordering online after hours, they clearly don’t have their system together.
  • SS
    Sarah
    Nov 3, 2025
    5.0
    After leaving another place disappointed, we came to Buffalo Wild Wings and it was night and day. From the moment we sat down, the staff was attentive, friendly, and on top of everything. Our server checked on us often, made sure our drinks were full, and got our food out quickly even though it was busy. The atmosphere was exactly what we were looking for to watch the Chiefs game, tons of TVs, great energy, and everyone seemed to be having a good time. The food was hot, fresh, and exactly what you expect from BWW. Big shoutout to the whole team for turning our night around. We will definitely be coming back here for future games.

Frequently Asked Questions About Buffalo Wild Wings

What types of food does Buffalo Wild Wings in Livonia specialize in?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with 26 different sauces and seasonings to choose from.

What are the operating hours for Buffalo Wild Wings on weekdays?

From Monday to Wednesday, Buffalo Wild Wings is open from 11:00 AM to 11:00 PM, and on Thursday and Friday, it remains open until midnight.