Buffalo Wild Wings

3.7
2523 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
37651 6 Mile Road, Livonia, MI
48152, United States

Hours

Reviews

3.7
2,523 reviews
5 stars
1,017
4 stars
662
3 stars
358
2 stars
164
1 star
322

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times for seating and food, with some experiencing poor service and unacknowledged requests.

Food Quality

Several reviews mentioned cold or poorly prepared food, with complaints about missing items and inconsistent quality.

Staff Performance

While some servers received praise for their friendliness and attentiveness, others were criticized for being overwhelmed or unprofessional.

Management Concerns

Customers expressed dissatisfaction with management's response to service issues and overall restaurant organization.

Positive Experiences

Despite the negative feedback, some customers highlighted enjoyable experiences, particularly with specific servers like Mo.
  • KV
    Kevin Vinson
    5 days ago
    4.0
    Good place to go and watch the game.
  • KR
    Karissa Rocha
    Dec 31, 2025
    1.0
    Worst experience. Waited (amongst many others) at the host stand for over 15 minutes, no acknowledgment from anyone. Finally sat, someone who isn’t our server helps us, drinks take over 5 mins to arrive, food comes out cold, drink refills non-existent, Prebussing we did ourselves, another table around us walked out due to no service, literally horrible. No manager presence, nothing. Do better, especially on NYE!
  • DP
    David Pierce
    Dec 31, 2025
    1.0
    Came in, nobody at hostess stand, young girl shuffles out, and I say I just want to sit at the bar.... simple right ? Nope, she NEEDS to ask the bartender if she's able to handle one more guest ?? That's pathetic.
  • FF
    FriedChicken
    Dec 23, 2025
    3.0
    Pretty standard Buffalo Wild Wings . Plenty of TVs. Place is clean. Nice service. No complaints
  • CF
    Chris Fountain
    Dec 21, 2025
    2.0
    The wings that were right were good but just wow. They have a few online exclusive offers that make it so the food is worth the price if you can place an order. Took us a week of trying the app and website and just having one issue or other why we couldn't get the online only price with only phone calls in being told basically "oh well its an online only price so we can only get it if we ordered online." Before we came in in person to speak with a manager about placing the order. We went on a Sunday and stood at the front desk for 15-20 minutes with some people picking up orders and we're completely ignored by staff. When someone did finnly come to address the 3 peopke ahead they also confirmed that corporate office does not allow for anyone in store to match their online pricing. Thru some miracle while in-store showing the manager every error message in system we managed to place an order only to get home and find out that 20 of the 60 bonless wings were bone in instead.

Frequently Asked Questions About Buffalo Wild Wings

What types of food does Buffalo Wild Wings in Livonia specialize in?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with 26 different sauces and seasonings to choose from.

What are the operating hours for Buffalo Wild Wings on weekdays?

From Monday to Wednesday, Buffalo Wild Wings is open from 11:00 AM to 11:00 PM, and on Thursday and Friday, it remains open until midnight.