Arby's

3.9
538 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
33751 8 Mile Rd, Livonia, MI
48152, United States

Hours

Reviews

3.9
538 reviews
5 stars
251
4 stars
133
3 stars
66
2 stars
18
1 star
70

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude staff, incorrect orders, and slow service, particularly in the drive-thru.

Food Quality

Many reviews highlighted issues with food being cold, poorly prepared, or not matching the order.

Inconsistent Hours

Customers expressed frustration over the restaurant not adhering to posted hours, often closing early.

Positive Experiences

Some customers praised specific staff members for their professionalism and noted good food quality during certain visits.
  • SR
    Shawn Reeves
    Jan 5, 2026
    3.0
    I ordered the turkey bacon ranch supposed to come on a honey wheat bread but this is just plain white bread I think. They could've at least told me they were out of the bread when I arrived. The bread is partially why I get this particular sandwhich cause its really good! The sandwhich is still really good but doesn't hit the same without that honey bread. Staff were very nice and inviting when I walked in.
  • LM
    Lee Mouat
    Dec 19, 2025
    5.0
    Arby’s is always good hands-down never have a problem. Food is always fresh and hot atmosphere always welcoming customer service always good
  • SD
    Steve Dryye
    Dec 17, 2025
    4.0
    The manager Kristin is down to earth. Handles every situation with a positive,food is good never have to wait long
  • DC
    Damon Clark
    Nov 30, 2025
    4.0
    Shake machine has always worked when I go there. 😋
  • DC
    David carroll
    Nov 3, 2025
    1.0
    I got bad case of food poisoning at this location. from a loaded Italian sub i ordered in the drivethru about 4pm on oct 26th 2025. Couple hours later extreme gut pain and tons of diarrhea for a few days. I could not leave the house but eventually had to go to urgent care. thought i was gonna lose my stomach out of my bottom. Never will i eat here. I bet the meat was left out or the sub was premade and never picked up by a dasher…who knows. But i know i was sick and that was the only thing i ate that day.