Arby's

4.1
936 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
19000 Middlebelt Rd, Livonia, MI
48152, United States

Hours

Reviews

4.1
936 reviews
5 stars
484
4 stars
232
3 stars
110
2 stars
41
1 star
69

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some items being cold or stale, while others were fresh and hot.

Service Speed

Many reviews highlighted fast service, especially in the drive-thru, although some noted issues with order accuracy.

Staff Attitude

Overall, staff were described as friendly and courteous, but there were instances of unprofessional behavior from certain employees.

Cleanliness

The establishment was generally noted for being clean, though there were concerns about food handling practices.

Pricing Concerns

Several customers felt that food prices were high relative to quality, with some expressing dissatisfaction over value for money.
  • BG
    Brianna Graham
    5 days ago
    1.0
    Went tonight and the lady taking the order was barely responding to us and our order got screwed up. We’re missing a drink and one of our sandwiches is wrong and then when we got to the window the lady was not much better there. I always come here and usually the staff is kind. But tonight was different
  • AK
    Allison K
    5 days ago
    5.0
    The staff are friendly here and my daughter loves to eat here, so it's win/win!
  • CC
    Christina Carti
    6 days ago
    5.0
    This location is always clean and very fast with food. They’re also all very nice. This is my go to Arby’s.
  • RP
    Ruth Palmer
    Dec 12, 2025
    5.0
    Drive thru, I always brag about the hamburger. Better then all Burger restaurants. Not so much when luke warm. Placed order by time I got to window 1 min had order. Fries cold. Takes 5 min to get home. I should not have to heat when I get home makes burger/Fries less tasteful. I don't want to kiss a.. trying to get improvement for you. Maybe air fry fries, wrap in foil, better wrap for burger. Will still get burger from Arby's. Hope it and fries will be hot. Thank you.
  • CC
    Chrisb135
    Dec 2, 2025
    4.0
    Staff is courteous fast and hot, and I mean that :)