Wendy's

3.6
1597 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1970 Southfield Rd., Lincoln Park, MI
48146, United States

Hours

Reviews

3.6
1,597 reviews
5 stars
615
4 stars
351
3 stars
243
2 stars
99
1 star
289

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported excessive wait times, often exceeding 20-30 minutes, especially in the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food.

Staff Attitude

Several customers noted rude or unhelpful staff, with complaints about poor customer service and negative attitudes.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others reported issues like cold food and undercooked items.

Cleanliness

Some reviews mentioned cleanliness issues, particularly in the kitchen and dining areas.
  • MA
    Michele Artist
    Nov 13, 2025
    3.0
    Went through the drive thru tenders were sold out so I bought a chicken sandwich. My expectations are never really high but the chicken is always hot, dropped fresh. Best advice: skip the drive thru and go in also do not order lettuce , tomatoes, or fries. You'll thank me later.
  • JM
    James Mullins
    Nov 13, 2025
    1.0
    I was robbed. Used rewards points to order food, went through on the app but when I got to the location was told we’re not making lunch. Asked them to cancel the order because they already accepted it on the app, telling the app their “preping” my food that was unavailable, drove away and they did not cancel my order. Instead they completed it saying they gave it to me. Every time I use the app for rewards points this happens. You can adjust the app to tell customers the food is unavailable but didn’t, they could have told me at the speaker it was unavailable and then I could have cancelled it, but didn’t. Straight trash app and thieves. Even better you can’t refund rewards points. Like what a joke.
  • MM
    Michael Morris
    Oct 16, 2025
    1.0
    Literally will take a hour to give you the things you ordered.
  • AB
    Aireiy BB
    Oct 9, 2025
    1.0
    I've bit into my chicken sandwich and there was a huge fatty vein or I have no idea what the heck it was but it made me start vomiting my boyfriend took it back in Wendy's and told them he didn't want another sandwich but one of them to know. it was disgusting so then I went online and learned how they make chicken sandwiches yuck go watch a video how they make chicken sandwiches and seal what they put in there all those veins and all the fat and the skin and everything gets mixed in there it's disgusting
  • KK
    Krystal
    Oct 8, 2025
    5.0
    Stop by for breakfast on an off chance I had no idea they were open or that hey served breakfast. I got the egg sausage English muffin, their seasoned potatos and an orange juice. The drive-thru was delivered quickly and the food was actually quite tasty, what a pleasant surprise

Frequently Asked Questions About Wendy's

Is 1970 Southfield Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.