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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

3.8
(1409 reviews)

Business Details

(248) 443-0282

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Lathrup Village is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
27777 Southfield Road, Lathrup Village, MI
48076, United States

Hours

Reviews

3.8
1,409 reviews
5 stars
623
4 stars
347
3 stars
158
2 stars
93
1 star
188

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported long wait times for food, often exceeding 30 minutes, with many expressing frustration over delays.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and poorly prepared food, leading to dissatisfaction.

Customer Service

Feedback indicated a lack of professionalism and friendliness among staff, with several customers mentioning rude interactions.

Food Quality

While some customers praised the food, many others noted inconsistencies in quality, such as burnt items and missing ingredients.

Cleanliness

Several reviews pointed out unsanitary conditions, including dirty tables and restrooms, contributing to a negative dining experience.
  • SS
    Steven Schwartz
    4 days ago
    1.0
    Always out of ingredients and takes a long time to get your food. Very poor management since the move to the new location.
  • PI
    Peter Flannery II
    6 days ago
    2.0
    more than one since the food IS good but the wait is consistently 20 minutes after it says your order will be ready. i wouldn't care, but the "order is running late" notification didnt show up until i was already in line. PLUS the guest care feedback link is now broken.
  • MM
    Michelle MOORE
    6 days ago
    5.0
    The food is delicious!! #store on southfield rd..southfield Michigan
  • JP
    Jandro Pro
    Feb 18, 2026
    2.0
    The food is great as always-definitely 5 stars. Unfortunately, the customer service was very disappointing. I had to go to the counter twice because they forgot to give me my food. The employees didn’t communicate or acknowledge the mistake and made it feel like it was my fault, even though I had already paid. They would stare at you, try to avoid you as much as possible, and then tell you to go to another person instead of helping. For customer service, I’d give 1 star. The atmosphere is also uncomfortable and creepy; I wouldn’t study here and wouldn’t recommend it.
  • KH
    Kathy Hester
    Feb 12, 2026
    1.0
    Customer Service Training needed at this location immediately! Because there is not an option for a 0 or -1, I gave one star, my first and last visit to this location!! Ms. Cashier, it is absolutely NOT okay to talk to customers any type of way. I certainly hope she is not also the manage, as she does not set a good example for the other employees.

Frequently Asked Questions About Panera Bread

Does Panera Bread Lathrup Village accept reservations?

Panera Bread Lathrup Village does not accept reservations.

What are the operating hours for Panera Bread Lathrup Village?

Panera Bread Lathrup Village is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 9:00 PM.

Brand Certified Facts from Panera Bread

This information is certified by Panera Bread and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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