Panera Bread

3.8
1390 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Lathrup Village is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
27777 Southfield Road, Lathrup Village, MI
48076, United States

Hours

Reviews

3.8
1,390 reviews
5 stars
617
4 stars
348
3 stars
157
2 stars
89
1 star
179

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for orders, both in-store and drive-thru, often exceeding 30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.

Staff Attitude

Feedback indicated a lack of friendliness and professionalism among staff, with some customers noting that only a few employees provided good service.

Cleanliness

Several customers mentioned unsanitary conditions, including dirty tables and restrooms.

Food Quality

While some customers enjoyed specific menu items, many expressed disappointment with the quality and presentation of their food.
  • KK
    Kenya Knox
    Nov 17, 2025
    1.0
    I ordered a Fuji apple salad with no apple chips or pecans and when I got my salad it had apple chips and pecans on it and I am severely allergic to pecans I called the location and Dan the man that answered the phone responded as if he didn’t care about this issue that could have been deadly a new order was delivered but this shouldn’t have happened in the first place DO BETTER
  • TD
    Thrifty Diva
    Nov 14, 2025
    1.0
    I came thru drive thru and ordered 3 bagels and 3 cream cheese. They forgot 1 of my cream cheese and did not toast my bagels. I told them never mind toasting the bagels as I needed to leave so I would not be late for work. The worker Canna asked for my bag, I thought she was going to put the missing cream cheese in the bag and she is gone for several minutes. I honked my horn several times and she comes back with my bagels toasted. I told her I was running late and to just give me my receipt so I can leave, and she purposely took several minutes to print my receipt and looked at me as if she didn't care. I definitely will not be back to that location due to the poor customer service from Canna.
  • TR
    Toya Robinson
    Nov 13, 2025
    1.0
    The service here is not good. The cashier at the window was not friendly and I waited in line for the drive-through for 40 minutes.
  • AW
    Angelque Whidby
    Nov 6, 2025
    1.0
    The food is good but the time you have to wait is just too long. This is my 4th time coming and everytime it is the same thing. No one xomes back to the window to say anything. Just cant do this Panera anymore. They need help or some type of management drive through order. Bread just thrown open in bag
  • JP
    Jenise Pewitt
    Oct 28, 2025
    3.0
    Service was fine, but I do not like the new look, atmosphere they're going for. I prefer the more cozy, relaxed, welcoming atmosphere as some of the older ones still are, with a fire place, etc. I avoid this one for that reason. This one feels more like a typical fast food place, they want you in and out no relaxing and enjoying the mood of the atmosphere. I avoid this one because of the new design and atmosphere.

Frequently Asked Questions About Panera Bread

Does Panera Bread Lathrup Village accept reservations?

Panera Bread Lathrup Village does not accept reservations.

What are the operating hours for Panera Bread Lathrup Village?

Panera Bread Lathrup Village is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 9:00 PM.