Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!
Feedback indicates a significant inconsistency in customer service, with some staff being friendly and efficient while others are reported as rude and unprofessional.
Food Quality
While many customers enjoyed the bagels and breakfast sandwiches, there were complaints about food being served cold or incorrect orders.
Cleanliness
Several reviews highlighted issues with cleanliness in the restaurant, including dirty bathrooms and overall unsanitary conditions.
Operational Issues
Customers reported problems with the store's hours, including being closed unexpectedly and running out of popular items.
RP
rob p.
Feb 17, 2026
2.0
I come here about twice a week and every time, EVERY TIME, Terry's helps me the service is terrible. I know he's the manager (at least that's what he told me) but he's always rude. Never a hello how are you today, just a stare. And they're never that busy when I'm there. And when I order he'll walk away and do something behind him and then come back and asks me to repeat my order. This store needs better managers.
AS
Andrew Sulisz
Feb 16, 2026
3.0
Standard Einstein Bagels
MS
Marion Stamp-Cole
Feb 4, 2026
4.0
Avocado toast was very good
EK
Ebony Kiko
Jan 14, 2026
5.0
I came in today to order my favorite sandwich the maplehouse and like always. The service was excellent. The staff were very polite well oriented. Especially the young man manager. I remember the visit I had with my friend last week when a rude and very disrespectful customer came in and started getting upset with the manager taking his order. All the manager did was ask him what could he get for him after greeting him into the building. And the guy just lost it. The manager was trying to calm the guys down and get him to leave but he was too hot headed and refused. He cursed at the manager and left outside the building. He returned and told the manager that he wouldn't treat me and my friend that way because we were white. I as well as my friend were appalled and offended that he would even say something so silly and make the interaction a racial issue when indeed it wasn't. As me and my friend were about to leave the manger said to the guy he would call the police if he doesn't leave because he's scaring the customers with the negativity. So the guy decided to leave once and for all. Before I left I apologize to the young manager that he had to deal with someone like that and to not let one bad encounter ruin his day. He was doing a great job and to keep it up.
DG
Darrell Gordon
Jan 11, 2026
1.0
Went in today for my 1st time ever to try a breakfast sandwich in which I saw advertised and ordered my meal and all commotion broke out , 1st and foremost the guy who claimed to be the manager attitude towards the customer behind was unacceptable totally rude in which a argument insued made me cancel my order they were arguing so it actually ran me a couple sitting down eating and the other guy out the store. Woooo ran me out right after church.
Frequently Asked Questions About Einstein Bros. Bagels
What are the operating hours of Einstein Bros. Bagels in Lathrup Village, MI?
Einstein Bros. Bagels is open daily from 6:00 AM to 2:00 PM, with special holiday hours on December 24th from 7:00 AM to 1:00 PM. The store is closed on December 25th each year.
Where is Einstein Bros. Bagels located?
The store is located at 29191 Southfield Rd, Lathrup Village, MI 48076, United States.
What services does Einstein Bros. Bagels offer?
Einstein Bros. Bagels offers catering, dine-in, free WiFi, and in-store pickup services.
Can I order online or use a mobile app for Einstein Bros. Bagels?
Yes, you can order online through their website or use the EinsteinBrosBagels app available on both Apple App Store and Google Play Store for ordering and coupons.
What types of foods and beverages are available at Einstein Bros. Bagels?
They offer fresh-baked bagels, cage-free egg sandwiches, breakfast sandwiches, deli lunch sandwiches, coffee including hot coffee and cold brew, pastries, and catering options for groups.
What payment methods are accepted at the Einstein Bros. Bagels store?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, MasterCard, Samsung Pay, and Visa.
Are there parking facilities available at Einstein Bros. Bagels?
Yes, the store offers free street parking as well as free parking lot spaces for customers.
What nearby stores and attractions are close to Einstein Bros. Bagels?
Nearby are Irresistible Boutique (women's clothing), Spy Ops (home security and fashion accessories), House of Watchbands (jewelry), The Shoe Closet, and SKilSet Movement Studios (fitness and education).
How can nearby coffee and food establishments complement a visit to Einstein Bros. Bagels?
You can enjoy a smoothie or health-focused meal at Southfield Nutrition nearby, or grab ice cream at Baskin-Robbins after your meal at Einstein Bros. Bagels.
Are there any nearby fitness or wellness centers near Einstein Bros. Bagels?
Yes, nearby are SKilSet Movement Studios for active life and education, Shojin Judo for martial arts, Bjj Michigan gym, and the Brazilian Jiu Jitsu Club of Michigan for fitness and sports training.
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