Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!
Feedback on staff interactions is mixed, with some praising friendly service while others report rudeness and unprofessional behavior.
Food Quality
While many customers enjoy the bagels and breakfast sandwiches, there are complaints about inconsistent quality and incorrect orders.
Cleanliness
Several reviews highlight issues with cleanliness in the restaurant, including dirty bathrooms and overall unsanitary conditions.
Value
Customers express disappointment regarding the perceived decline in value, citing smaller bagels and rising prices.
Operational Issues
There are frequent reports of the location being closed unexpectedly and running out of menu items.
DG
Darrell Gordon
1 day ago
1.0
Went in today for my 1st time ever to try a breakfast sandwich in which I saw advertised and ordered my meal and all commotion broke out , 1st and foremost the guy who claimed to be the manager attitude towards the customer behind was unacceptable totally rude in which a argument insued made me cancel my order they were arguing so it actually ran me a couple sitting down eating and the other guy out the store. Woooo ran me out right after church.
MS
M Shamburger
Jan 4, 2026
5.0
Everyone is so friendly and gives service with a smile. I enjoy coming in to get my treats.
DA
Desiree' Arscott
Jan 3, 2026
5.0
Love it. Hate they close so early. I was able to buy my puppy a dog bagel!
JW
Jordan Wohl
Dec 9, 2025
5.0
Maybe the best customer service I've received in Food Service. Came in needing a catering box and when I asked how long it'd take, the team laughed and said 'don't worry, we've got this in 5' and worked as fast and hard as they possibly could. Really appreciated that they took the extra effort to get me an unfairly large order request as quick as they could
ET
Erica Tyler
Nov 28, 2025
1.0
We went to grab bagels on 11/27/2025 at about 10:30 am. The absolute worst experience I’ve ever experienced to the point I’ll also reach out to corporate regarding the employee customer interaction. We went in to order bagels before the game, and on first conversation the lady who was working yelled next! We stopped up to order and she immediately was extremely rude, we added a few things to the bagels and as we were trying to get our words out she was rushing us along and hurrying us to order. She turns around and says to the male cook, yeah she got a funky attitude I can’t wait to get off work, it’s stupid for them to have us working and all these people keep coming in just go home and eat turkey. Several other people left, she came from behind the counter to refill plastic ware and made it a point to say again we had an attitude and said she can’t wait until noon so she ain’t doesn’t have to deal with people. I ordered a tea and was unsure which keg was the hot water because it wasn’t labeled, she yells from behind the counter and says it’s over there dang!. I honestly couldn’t believe it. Next we’re handed our order and they forgot the hash brown which I mentioned no regard they literally just threw another on the bag with obvious frustration. Once again a few more customers left because everyone was over the employee interactions with the customers. I’ll never step foot in a establishment that treats their paying customers this way. On top of the interaction they got our order wrong, at that point we just left. Never again, I feel it’s important for me to reach out to corporate regarding this because no customer should have to deal with bullying in a sense from an establishment.
Frequently Asked Questions About Einstein Bros. Bagels
What are the operating hours of Einstein Bros. Bagels in Lathrup Village, MI?
Einstein Bros. Bagels is open daily from 6:00 AM to 2:00 PM, with special holiday hours on December 24th from 7:00 AM to 1:00 PM. The store is closed on December 25th each year.
Where is Einstein Bros. Bagels located?
The store is located at 29191 Southfield Rd, Lathrup Village, MI 48076, United States.
What services does Einstein Bros. Bagels offer?
Einstein Bros. Bagels offers catering, dine-in, free WiFi, and in-store pickup services.
Can I order online or use a mobile app for Einstein Bros. Bagels?
Yes, you can order online through their website or use the EinsteinBrosBagels app available on both Apple App Store and Google Play Store for ordering and coupons.
What types of foods and beverages are available at Einstein Bros. Bagels?
They offer fresh-baked bagels, cage-free egg sandwiches, breakfast sandwiches, deli lunch sandwiches, coffee including hot coffee and cold brew, pastries, and catering options for groups.
What payment methods are accepted at the Einstein Bros. Bagels store?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, MasterCard, Samsung Pay, and Visa.
Are there parking facilities available at Einstein Bros. Bagels?
Yes, the store offers free street parking as well as free parking lot spaces for customers.
What nearby stores and attractions are close to Einstein Bros. Bagels?
Nearby are Irresistible Boutique (women's clothing), Spy Ops (home security and fashion accessories), House of Watchbands (jewelry), The Shoe Closet, and SKilSet Movement Studios (fitness and education).
How can nearby coffee and food establishments complement a visit to Einstein Bros. Bagels?
You can enjoy a smoothie or health-focused meal at Southfield Nutrition nearby, or grab ice cream at Baskin-Robbins after your meal at Einstein Bros. Bagels.
Are there any nearby fitness or wellness centers near Einstein Bros. Bagels?
Yes, nearby are SKilSet Movement Studios for active life and education, Shojin Judo for martial arts, Bjj Michigan gym, and the Brazilian Jiu Jitsu Club of Michigan for fitness and sports training.