Jimmy John's

4.0
302 reviews

About

Sandwich Restaurant

Location

Jimmy John's
1247 Demille Rd, Lapeer, MI
48446, United States

Hours

Reviews

4.0
302 reviews
5 stars
156
4 stars
71
3 stars
27
2 stars
15
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, with some noting excellent management handling of issues.

Order Accuracy

Numerous reviews highlighted frequent issues with incorrect orders and missing items, leading to customer dissatisfaction.

Food Quality

Feedback was mixed regarding food quality, with some customers enjoying the sandwiches while others reported a decline in freshness and quantity.

Speed of Service

Customers consistently noted the fast service, with many referring to the 'freaky fast' delivery as a positive aspect.

Seating and Atmosphere

Several reviews criticized the uncomfortable seating arrangements and overall atmosphere, particularly for families.
  • AP
    Alexxes Penwell
    Dec 12, 2025
    5.0
    Had a mishap today with my order and the manager in charge handled it like a boss! Thank you sherry!
  • RS
    Ricky Spillers
    Oct 21, 2025
    1.0
    Arrived at 8:40pm on a Tuesday. Sign on the door says open til 9pm. Doors were locked and store was closed. Workers were standing inside doing dishes.
  • AF
    Allison French
    Sep 1, 2025
    1.0
    I ordered a toasted tuna sub. The gentleman running the drive thru insisted that he couldn't make it and that it was "against policy" I was confused as I have ordered this before without anyone batting an eyelash. I ended up with a regular tuna sub a d begrudgingly ate it while scrolling on the corporate website. Imagine my surprise when I went to the toasted sub section and found a #15 toasted tuna sub right there on the site. No secret menu item or anything. Avoid this location if you can.
  • CK
    Commandeur Kim
    Aug 31, 2025
    2.0
    Not family friendly. Jimmy Johns is now being liquidated by a private equity firm and it shows. They removed all of their comfortable bench seating. The cheap, chincy metal chairs are horribly uncomfortable and not appropriate for families with small children. They replaced all their seating with something worse than ikea in color, design and comfort - but they did NOT replace their 20yr old filthy, nasty, unsafe child high chairs. The quality of food has gone way down, prices have gone up. This is not how to grow and keep business. This is how to go out of business.