Dairy Queen Grill & Chill

4.1
755 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
888 S Main St, Lapeer, MI
48446-3043, United States

Hours

Reviews

4.1
755 reviews
5 stars
409
4 stars
185
3 stars
70
2 stars
33
1 star
58

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some experiencing rude staff and long wait times, while others praised friendly and quick service.

Food Quality

Mixed reviews on food quality; some enjoyed the burgers and ice cream, while others complained about stale fries and incorrect orders.

Cleanliness

Several customers noted cleanliness issues, particularly in the dining area and bathrooms.

Customer Experience

Many customers expressed disappointment with management and customer service, particularly regarding order accuracy and responsiveness.

Value for Money

Some customers felt the prices were high for the quality of food received, while others appreciated the portion sizes and value.
  • RJ
    Ron Johnson
    Sep 26, 2025
    1.0
    The teenage girl that works here absolutely awful!!!!! Blonde hair she is very unprofessional. Rolls her eyes & gives too much attitude. Makes you feel like a pile of dirt. Not cute little girl!!!!! This is why no one can find good help she’s atrocious!!!! I’m concerned for this generation.
  • PM
    Patrick Moore
    Aug 13, 2025
    4.0
    Dairy Queen is always great! We love going there with the kids and enjoying some tasty treats!!
  • DC
    Daniel Cappellano
    Jul 8, 2025
    5.0
    lol thanks
  • KS
    Kenzie S.
    Jun 23, 2025
    1.0
    Ordered a banana spilt, they forgot the banana and they pre-made it so by the time I pulled to the window it was melted by the time the car infront finally pulled off. Ordered a cone and I watched them try to hand it off to the car infront of me so while I sat waiting for it, it melted until I got to the window. I should have asked to remake the cone but there was a line behind me and I didn’t want to hold anyone else up. I tried calling the store for a resolution and they didn’t even respond and disconnected the call. Sad ice cream day 🥲
  • JR
    Jeff Roberson
    Jun 23, 2025
    5.0
    Pleasantly surprised at how good the food was! Burger was great and the fries were too. Also pleasantly surprised that there was Oreo’s all the way to the bottom of my Blizzard!! All the other DQ’s don’t put enough goodies in.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill in Lapeer offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, burgers, and fries at a classic fast-food chain.

What are the operating hours of Dairy Queen Grill & Chill throughout the week?

Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.