Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customer service experiences varied, with some praising friendly staff while others reported rude or inattentive service.
Food Quality
Food quality was inconsistent; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared items.
Cleanliness
The cleanliness of the restaurant was noted positively by some, but others reported dirty conditions, particularly in the bathrooms.
Order Accuracy
There were multiple complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.
Pricing
Many customers felt that prices were high for the quality and portion sizes of the food.
AA
Amy
Nov 18, 2025
4.0
Not a bad place just isn't my kind if food, personally. Friendly service of interaction and that's what matters most to me here.
DB
Dan Burd
Nov 16, 2025
2.0
Order was wrong again. This seems to be a trend with Lapeer area fast food places and is the second time in a row at Arby’s. The girl at the window was not friendly at all and basically handed us our food and closed the window. I spent $48 and the order was wrong! I had also asked for marinara for my mozzarella stick, ranch for the steak bites and potato cakes and Arby’s sauce, Horsey sauce, and ketchup for our sandwiches and fries. We got absolutely NO condiments after asking for them TWICE (at the drive-through and at the window)! It’s hard to keep spending my hard earned money at a place that isn’t friendly and keeps getting the orders wrong. It’s gonna be a while before I try this place again.
FJ
Ford Jones
Nov 4, 2025
5.0
Love Arby’s love me a classic roast beef sandwich
TM
Tim M
Oct 14, 2025
3.0
Overall a good experience. Prices are too steep for my liking to be honest. Employees were nice enough nothing over the top but nothing horrible. It was honestly an ok experience. The cashier definitely didn’t listen to my uncles order and he had to make 2 separate orders, but again no major complaints
DM
Daniel Mahan
Sep 26, 2025
1.0
Oversized portions for outrageous prices, no entertainment options. The only thing going for this country western themed fast-food joint, is the music style matches their over sweetened beer. Lots of patrons seated, eating in their vehicles. Dogs galore. You'd think you're right at home in the deep south. Be on the lookout for lynchings. Do not recommend!