This profile is uncertified and using publicly sourced data
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Business Details
About
Ice Cream Shop
Experience handcrafted joy at Saddleback Ice Cream, a new addition to Lansing's vibrant REO Town. Opening its doors in the summer of 2025, this charming shop offers a delightful selection of hand-scooped ice cream. Located inside the beloved Saddleback BBQ, it's the perfect spot to treat yourself to a sweet finale or a refreshing midday break. Saddleback Ice Cream brings a fresh flavor to the heart of Lansing, promising delicious moments with every scoop.
Location
Saddleback Ice Cream - REO Town
1147 South Washington Avenue, Lansing, MI
48910, United States
Hours
Monday11:00 AM - 7:00 PM
Tuesday11:00 AM - 7:00 PM
Wednesday11:00 AM - 7:00 PM
Thursday11:00 AM - 7:00 PM
Friday11:00 AM - 7:00 PM
Saturday11:00 AM - 7:00 PM
Sunday11:00 AM - 7:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.