Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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Where to start? In the last two weeks I have had my order be completely wrong no less than three times. I come here before work several days a week and today was just the icing on the cake. I sat at the speaker box for 15 minutes with no response so I pulled around to the first window and saw somebody so I honked my horn and they completely ignored me. I'm definitely not coming back to this particular location.
PM
Paul Morrow
Mar 29, 2026
1.0
The manager this morning was super rude. I go there all the time. Really needs some serious attitude training. Not the first time too. I've said something to management numerous times. I've talked with other customers AND employees all receive the same rude attitude. How about you be thankful you have a job. The bar is really set pretty low these days. If she doesn't care for you she goes out of her way to show it. Pretty pathetic
PJ
Paul Whitlow Jr
Mar 24, 2026
2.0
Slow service because of employees standing around talking and carrying on. One male employee started an argument, which almost led to a physical confrontation, with a customer, because the customer complained about the long wait because of the employees not working and his order literally sitting in site waiting to be bagged for 20 minutes. The female manager appeared and seem to get the employees to work but still had difficulty getting the employees to work and stop horsing around. The female manager was nice and pleasant but the employees on that shift have a total lack of control, respect and work ethic.
HD
Harley Dean
Mar 23, 2026
1.0
Went thru drive thru. Got two Big Mac meals, had us park with a line of cars due to fries. Proceeded to hand our food to another car beside us. The other customer had our bag of food and put her hands in it then hand it back to the worker, the worker then gave us that bag of our food to us with a large fry missing! I managed at McDonald’s before, you CANNOT let the customer give you the food back once they touch the bag especially in their own car. Contamination already plus missing food. NASTY!
DB
David Baker
Mar 17, 2026
1.0
Over the past year this McDonald's has just gotten worse. To the point I avoid it even.
Last couple visits I've seen employees fighting, talking shit about customers, multiple customers having hair in their food or food items missing, etc.
This last visit I waited in the lobby for my online order for 20 minutes by the counter without them saying anything to me prior until I actually inconvenienced them by asking to look for my order. To which I was told they accidentally gave it to someone else and they'll make it now. The employee and manager just told me sorry for the wait and you can either have your food or money back, nothing else we can do for ya. So I took my money back and went somewhere else. Such a disappointment and waste of time.
What are the delivery hours for McDonald's at 3220 E Saginaw Rd, Lansing?
Delivery is available from 6:00 AM to 11:00 PM Monday through Wednesday and Sunday, and from 6:00 AM to 2:00 AM Thursday through Saturday.
Can I use the drive-thru service at this McDonald's location?
Yes, the drive-thru is open 24 hours every day, from midnight to 11:59 PM.
What food ordering services are available at this McDonald's?
You can order through curbside pickup, delivery including same-day and no-contact delivery, and use the McDonald's mobile app for ordering.
What payment methods does McDonald's at this location accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What types of services does this McDonald's offer?
This McDonald's provides Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
Where is McDonald's at 3220 E Saginaw Rd located?
It is located in Lansing, MI 48912, USA at 3220 E Saginaw Rd.
Are there any beauty salons near this McDonald's where I can visit after my meal?
Yes, nearby beauty salons include Nail Fetish By Ley Ley Nail Salon, Classy Image Hair Salon, Flawless Lash and Brows, My Salon Suite of Lansing, and HallofHair.
What other dining options are near this McDonald's location?
Nearby dining options include Red Lobster for seafood and Burger King for fast food burgers.
Are there any convenient stores or gas stations near this McDonald's?
Yes, Speedway, a gas station and convenience store, is located nearby for your fueling and snack needs.
What entertainment or educational venues are close to McDonald's at 3220 E Saginaw Rd?
Nearby places include Wine and Canvas Lansing, which offers art classes and concerts, and Painting with a Twist, a paint and sip studio offering art education and events.
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