When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Lansing W Saginaw Hwy. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Numerous customers reported extremely slow service, with long wait times for orders and staff being unresponsive or rude.
Food Quality
While some customers enjoyed the wings, many complained about cold, soggy, or poorly prepared food, including incorrect orders.
Staff Behavior
Several reviews highlighted unprofessional behavior from staff, including lack of communication, rudeness, and poor customer service.
Cleanliness Concerns
Multiple customers noted unsanitary conditions in the restaurant, including employees not wearing gloves and dirty dining areas.
AP
Andy Porter
Jan 2, 2026
4.0
Amazing food, we order several times a month but seems like there is ALWAYS some kind of issue or they're out of something. Whoever is in charge of their ordering supplies really needs to step their game up.
FA
Freddie Arthur
Dec 24, 2025
1.0
We got to Wingstop and ordered at 6:50 pm. We didn’t get our food until 7:40 pm. The woman couldn’t pronounce names and when I spelled it to her she looked like she didn’t know what I was saying. Come to find out our order got placed on the online pick up shelf 20 minutes prior and when she finally realized she told me she said my name three times and I didn’t answer. She was saying, “Andy, Andy, Andy?” The order for me was “Caitlin”. Our food was cold and half the order was wrong. Staff was rude and kept telling people, “We are busy hold on.” Another thing, Wingstop, if you have employees who have trouble with English you need to train them better. Plus you had two employees working one cooking and one taking orders. Food was gas station standard but slightly lower.
DC
Donny Carpenter
Dec 20, 2025
4.0
Guy at the counter with extremely odd. He keeped on looking me up and down. Wasn't sure sure if he wanted to fight or to go on a date. Food was good though
JW
Jaymi Ward
Nov 19, 2025
1.0
Placed order then waited 20 minutes to head to the restaurant. Had to wait an additional 20 minutes once I arrived. Employee was a little rude
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours for Wingstop in Lansing on weekdays?
Wingstop Lansing W Saginaw Hwy is open daily from 10:30 AM to 1:00 AM, including all weekdays.
Does Wingstop Lansing offer delivery and what are the delivery hours?
Yes, Wingstop Lansing offers delivery service every day from 10:30 AM to 1:00 AM.
Is there a drive-through option available at Wingstop Lansing?
No, Wingstop Lansing's drive-through service is closed on all days of the week.
What types of payment does Wingstop Lansing accept?
Wingstop Lansing accepts American Express, Discover, Mastercard, and Visa cards for payment.
Can I order Wingstop Lansing's menu online for pickup or delivery?
Yes, you can order online for pickup or delivery at Wingstop Lansing through their menu available at https://www.wingstop.com/location/wingstop-2315-lansing-mi-48917/menu.
What are the available pickup and takeout hours at Wingstop Lansing?
Pickup and takeout are available daily from 10:30 AM to 1:00 AM at Wingstop Lansing.
Where is Wingstop Lansing located?
Wingstop Lansing is located at 5857 W. Saginaw Hwy, Unit 21, Lansing, MI 48917, United States.
Are there any nearby places to Wingstop Lansing where I can shop for vitamins and supplements?
Yes, GNC, a health food store offering vitamins and supplements, is located near Wingstop Lansing, providing convenient access for health-conscious customers.
What nearby restaurants can I visit before or after dining at Wingstop Lansing?
Nearby dining options include Jersey Mike's Subs, Chipotle Mexican Grill, Hibachi Grill Sushi Buffet, King Crab (Lansing), and Logan's Roadhouse, offering a variety of cuisines close to Wingstop Lansing.
Are there nearby services that can help me with home cleaning or restoration near Wingstop Lansing?
Nearby services such as Coastal Renew and Diamond Shine Cleaning Service offer home cleaning and damage restoration, making it convenient for customers visiting Wingstop Lansing to combine errands.