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Wingstop

2.7
(303 reviews)

Business Details

(517) 220-0170
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Lansing W Saginaw Hwy. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
5857 W. Saginaw Hwy, Unit 21, Lansing, MI
48917, United States

Hours

Reviews

2.7
303 reviews
5 stars
95
4 stars
15
3 stars
21
2 stars
37
1 star
135

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and inattentive staff, with long wait times and poor communication.

Food Quality

While some customers enjoyed the wings, many complained about cold, soggy, or poorly prepared food.

Order Accuracy

Several reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.

Cleanliness

Multiple reviews pointed out unsanitary conditions and lack of proper food handling practices among staff.
  • GL
    Gabrielle L
    Feb 15, 2026
    1.0
    Not mad at the fact that it’s Valentine’s Day because overall my day was good lol. BUT the wings had noooo sauce.
  • NN
    Naabaahii
    Feb 12, 2026
    1.0
    Fries always cold and still takes a long time
  • AA
    A
    Feb 2, 2026
    1.0
    I wouldn’t eat here if it were free the employees are incredibly rude and will hang up when you call them
  • AP
    Andy Porter
    Jan 2, 2026
    4.0
    Amazing food, we order several times a month but seems like there is ALWAYS some kind of issue or they're out of something. Whoever is in charge of their ordering supplies really needs to step their game up.
  • FA
    Freddie Arthur
    Dec 24, 2025
    1.0
    We got to Wingstop and ordered at 6:50 pm. We didn’t get our food until 7:40 pm. The woman couldn’t pronounce names and when I spelled it to her she looked like she didn’t know what I was saying. Come to find out our order got placed on the online pick up shelf 20 minutes prior and when she finally realized she told me she said my name three times and I didn’t answer. She was saying, “Andy, Andy, Andy?” The order for me was “Caitlin”. Our food was cold and half the order was wrong. Staff was rude and kept telling people, “We are busy hold on.” Another thing, Wingstop, if you have employees who have trouble with English you need to train them better. Plus you had two employees working one cooking and one taking orders. Food was gas station standard but slightly lower.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

Wingstop partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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