Brand Certified
Wendy's
3.6(1065 reviews)
Certified by Wendy's • Feb 22, 2026
Business Details
6620 S. Cedar, Lansing, MI
48911, United States
Certified by Wendy's • Feb 22, 2026
(517) 394-1341
Certified by Wendy's • Feb 22, 2026
https://locations.wendys.com/united-states/mi/lansing/6620-s-cedar
Certified by Wendy's • Feb 22, 2026
About
Certified by Wendy's • Feb 22, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Feb 22, 2026
Hours
Certified by Wendy's • Feb 22, 2026
Reviews
3.6
1,065 reviews
5 stars
392
4 stars
266
3 stars
158
2 stars
72
1 star
177
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, rude staff, and incorrect orders, leading to a negative dining experience.
Food Quality
Many reviews mentioned cold food, incorrect orders, and declining quality of menu items, particularly the chili and chicken sandwiches.
Management Concerns
Several customers expressed dissatisfaction with management's handling of issues, including poor communication and lack of responsiveness to complaints.
Cleanliness and Atmosphere
Some reviews noted cleanliness issues and a chaotic environment, impacting the overall dining experience.
Positive Staff Experiences
A few customers highlighted exceptional service from specific employees, indicating that there are staff members who provide a positive experience.
- JLJohn Lewis2 days ago1.0I waited inside for online order just for the manager to tell me to go wait in the long drive thru line and she stopped a employee from making my pickup order and she wasn't doing anything but walking around with a bucket in her hand that issue needs to be addressed
- TBTerry B6 days ago4.0Been in twice this week for chili, both times, it was like tomato soup with little beef and few beans
- KMKarra MarshallFeb 14, 20261.0Got a chicken sandwich that was still raw tried talking with Jay the manager on duty and was ignored and dismissed wasn’t even welling to remake my food or fix the situation in anyway very upset the environment was not good in the store
- SHscott hendersonFeb 7, 20263.0This location is usually on point... but food was cold and portions on fries and chili weren't even full. Food it way too expensive these days to not even get the full portion size you paid for!!
- DADaryann ArmstrongJan 31, 20261.0This location sucks. I spend so much money in there only to be disappointed more times then satisfied. Most recently I ordered food waited 30 mins in the line and received cold food, no sauce, or straws and unfortunately this is the closest location to my house they need new managers at night, employees standing on the phone doing nothing and for there to still be stuff missing and incorrect. Somebody help them!!!
Frequently Asked Questions About Wendy's
Is Cedar #1 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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