Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported inconsistent food quality, with some experiencing cold or poorly prepared items, while others praised the freshness and taste.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and mistakes with orders.
Cleanliness
Several customers expressed concerns about unsanitary conditions, including reports of bugs in food and dirty facilities.
Order Accuracy
Many customers experienced issues with missing items or incorrect orders, leading to frustration.
Staff Attitude
Feedback indicated a mix of positive and negative staff interactions, with some praising friendly employees while others reported rudeness and unprofessional behavior.
RJ
Riley John
Oct 18, 2025
4.0
Good food
O1
Obigone 1
Oct 6, 2025
1.0
Went through the drive through and ordered a baked potato. I was told it would be a 10 min wait. Went back 13 min later and was told it would be another 10 to 15 minutes. I have celiac so there wasn't any other options for food items. I was in town for a conference and needed to head back with nothing.
MM
Meana
Oct 5, 2025
1.0
Very rude customer service 10/4/25 at 12:50am. They only take DoorDash past a certain point. Okay, so I tried to place an order through the app and was told to move from the speaker. I understand No one likes to work but no one deserves to be treated like that when they come to get food from a restaurant including fast food. If you do not like your job enough to simply be kind with the way you communicate with people you need to get a different job.
BS
Brandy Sisco
Oct 2, 2025
5.0
Great food great service
AC
Alex the grape cow
Sep 28, 2025
5.0
Fast, amazing food and amazing staff whoever was working 9/28/25 around7-8pm in the front is friendly and helpful
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Lansing, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Lansing, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (517) 333-5294.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Frandor #35 Wendy’s serve breakfast?
Yes, this Wendy’s location in Lansing, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's located at 529 North Clippert, Lansing, MI?
The drive-thru is open Monday, Tuesday, Thursday, Friday from 6:30 AM to 2:00 AM; Wednesday from 7:00 AM to midnight; and Saturday and Sunday from 7:00 AM to 2:00 AM.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Lansing, MI serves breakfast. You can order breakfast combos, sandwiches, coffee, and sides through their online ordering platform or app.
How can I order food online from this Wendy's?
You can order online by visiting https://order.wendys.com or using the Wendy's mobile app available on the Apple App Store.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Is delivery available at this Wendy's location?
Yes, delivery is available where offered. To check if delivery is available near you, use the Wendy's app or visit order.wendys.com and enter your address.
How can I contact Wendy's located at 529 North Clippert?
You can call the restaurant directly at (517) 333-5294 or provide feedback using their customer care page, live chat, or customer satisfaction survey online.
Are there any fast food restaurants near this Wendy's?
Yes, nearby fast food options include another Wendy's and Arby's, both suitable for quick meal alternatives or group visits.
What nearby restaurants can I visit around this Wendy's location?
Nearby you can find Asian cuisine at Chun Chi and Chef Gong, both offering flavorful dining experiences after or before your Wendy's visit.
Are there any nearby medical or health-related services near this Wendy's?
Yes, Lansing Urgent Care and several chiropractors and nutrition centers such as 517Chiropractor and Mission Nutrition are nearby, making this location convenient for a quick meal during health appointments.
Is there parking and what is the dress code at this Wendy's?
The dress code is casual. The location supports dine-in, drive-thru, and takeout, so parking availability is typically suitable for those options.