Wendy's

3.4
1548 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
529 North Clippert, Lansing, MI
48912, United States

Hours

Reviews

3.4
1,548 reviews
5 stars
497
4 stars
346
3 stars
243
2 stars
140
1 star
322

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing cold or poorly prepared items, while others praised the freshness and taste.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and mistakes with orders.

Cleanliness

Several customers expressed concerns about unsanitary conditions, including reports of bugs in food and dirty facilities.

Order Accuracy

Many customers experienced issues with missing items or incorrect orders, leading to frustration.

Staff Attitude

Feedback indicated a mix of positive and negative staff interactions, with some praising friendly employees while others reported rudeness and unprofessional behavior.
  • RJ
    Riley John
    Oct 18, 2025
    4.0
    Good food
  • O1
    Obigone 1
    Oct 6, 2025
    1.0
    Went through the drive through and ordered a baked potato. I was told it would be a 10 min wait. Went back 13 min later and was told it would be another 10 to 15 minutes. I have celiac so there wasn't any other options for food items. I was in town for a conference and needed to head back with nothing.
  • MM
    Meana
    Oct 5, 2025
    1.0
    Very rude customer service 10/4/25 at 12:50am. They only take DoorDash past a certain point. Okay, so I tried to place an order through the app and was told to move from the speaker. I understand No one likes to work but no one deserves to be treated like that when they come to get food from a restaurant including fast food. If you do not like your job enough to simply be kind with the way you communicate with people you need to get a different job.
  • BS
    Brandy Sisco
    Oct 2, 2025
    5.0
    Great food great service
  • AC
    Alex the grape cow
    Sep 28, 2025
    5.0
    Fast, amazing food and amazing staff whoever was working 9/28/25 around7-8pm in the front is friendly and helpful

Frequently Asked Questions About Wendy's

Is Frandor #35 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.