Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
688 reviews
5 stars
334
4 stars
104
3 stars
47
2 stars
45
1 star
158
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, incorrect orders, and unhelpful staff.
Smoothie Quality
The quality of smoothies varied significantly, with some customers praising them while others complained about watery or poorly made drinks.
Staff Friendliness
While some reviews highlighted friendly and helpful staff, others noted rudeness and a lack of customer care.
Cleanliness
Multiple customers expressed concerns about the cleanliness of the restaurant, including dirty floors and unsanitary conditions.
Management Issues
Several reviews pointed to a lack of effective management, leading to disorganization and poor customer experiences.
- RNRay NeatfeldNov 15, 20251.0I showed up to the restaurant at 8:50pm to place an order in drive thru, the open sign light was on! I was told that the store is closed due to a meeting?? WHAT??? Who has meetings at 8pm! I am a frequent customer of this location!!! Sad the this is what it has came to! Your hours say 9 you stay open til 9! Unacceptable!
- MFMeg FeldpauschOct 20, 20255.0Love there smoothies and employees are very nice and helpful
- BPBre PriceOct 6, 20251.0I was given expired corn that says use by Sunday so thats gross plus the top wasnt on so it spilled all over my wrap and made it soggy which was cold anyways even though it took 10 minutes to even get my food youd think it would be hot right? Plus they didnt have regular cups so they gave me too kid sized ones. So that was my lovely 20$ dinner, cherry on top for the crappy day I was already having. ✨️
- TMTricia MorganOct 5, 20255.0Update - Owner reached out and made things right! I appreciate all he did to make it right and correct the error. My husband went to get a smoothie Saturday morning and when he paid, they said the card didn't go through. He showed the cashier the charge pending on our bank account. The cashier just continued to say it didn't go through and so did the manager on duty though they both saw the charge pending on our bank. They didn't offer to re-run the card, ask for a different payment method, nothing.. so he left without a smoothie. The charge has been pending on our account and is now showing as processed. This 1 star and review will take less time to submit then it would for my bank to reverse the charge for an overpriced smoothie he did not get. 🤷♀️
- LSLoretta SanchezSep 15, 20255.0Service is always great , the young folks could smile a bit more 😀
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the regular dining hours at Tropical Smoothie Cafe in Lansing?
The cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 9:00 AM to 9:00 PM on Sunday.
Can I get delivery from Tropical Smoothie Cafe? What are the delivery hours?
Yes, delivery is available daily from 9:00 AM to 8:00 PM except Sunday when it ends at 8:30 PM.
Does the cafe offer drive-through service and what are its hours?
Yes, Tropical Smoothie Cafe has a drive-through open from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 8:00 AM to 9:00 PM on Sunday.
What types of payment are accepted at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, and Visa.
Can I order ahead for pickup or curbside?
Yes, you can order ahead for in-store pickup or curbside pickup through their app or online ordering system.
What kind of food and drinks does Tropical Smoothie Cafe offer?
They offer fresh, made-to-order smoothies, wraps, flatbreads, bowls, acai bowls, salads, quesadillas, desserts, and specialty beverages that cater to various dietary preferences including vegan and gluten-free options.
What nearby shopping options are available around Tropical Smoothie Cafe?
Nearby you can find American Eagle Superstores and Wireless Super Store for shopping needs, and Quality Dairy Store for convenience or grocery items.
Are there other dining options near Tropical Smoothie Cafe?
Yes, there are various restaurants nearby including ChouPli Wood-Fired Kabob (Mediterranean and Middle Eastern), Blimpie (fast food), Panda Express (Asian cuisine), Taco Bell (Mexican fast food), Pizza Hut, and KFC.
What nearby services can customers access before or after visiting Tropical Smoothie Cafe?
Customers can visit nearby services such as Lansing Urgent Care for medical needs, Blough Law Office for legal assistance, and various salons like MG Styling Salon and Peace Beyond Hair Salon for beauty services.