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Subway

3.9
(185 reviews)

Business Details

2224 N Larch St, Lansing, MI
48906, United States
(517) 325-3399
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Lansing Subway® Restaurant at 2224 N Larch St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2224 N Larch St, Lansing, MI
48906, United States

Hours

Reviews

3.9
185 reviews
5 stars
93
4 stars
45
3 stars
12
2 stars
8
1 star
27

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with online orders being incorrect or poorly prepared.

Staff Attitude

Several reviews highlighted negative experiences with rude or unprofessional staff, particularly with one employee named Ms. O.

In-Store Experience

Customers generally had positive experiences when ordering in person, noting friendly service and well-made sandwiches.

Cleanliness and Safety

While some customers appreciated the cleanliness of the location, others raised concerns about food safety and employee hygiene.

Service Speed

There were mixed reviews regarding service speed, with some customers experiencing long wait times due to understaffing.
  • AL
    Alexandra Ledesma
    Feb 12, 2026
    1.0
    WOULD NEVER ORDER FROM HERE AGAIN. I ordered two subs and a cookie, the 6 inch was supposed to be a cold cut, and that is 3 different meats. When my child opened the sub there was one measly price of turkey and all green pepper and onion and a SAUCE WE DIDNT EVEN ASK FOR. My sub was a chicken teriyaki. There was NO CHICKEN on my sub it was instead loaded with vegetables I didn’t order. No lettuce like I asked, no sauce like I asked instead of a chocolate chip cookie they put a chocolate cookie with white chips in it. Pre ordering is supposed to make life easier, but how could it when this location hire people who cannot read and are to lazy to make a simple sandwich??? I am so displeased I didn’t even get what I paid for!!
  • MC
    Michael Carter
    Jan 27, 2026
    2.0
    When I order in person at this Subway, the staff actually pays attention and makes a good sub. They follow my instructions, assemble it properly, and it tastes how it should. Online orders? Total disaster. They consistently forget items, ignore what I selected, and throw the sandwiches together like they don’t care at all. The quality is poor, sloppy, and completely inconsistent. Bottom line: go in if you want a decent sandwich. Order online, and you’re basically rolling the dice.
  • AK
    Alea Kallweit
    Jan 25, 2026
    1.0
    Just picked up a pickup order from Sunway on US-27, and I have never felt scared just picking up food before. The employee working had a sign up saying he would be back in 10 minutes to use the restroom. When he unlocked the door, he was mumbling and threw his phone into the corner. When I asked for my order, he pointed to a cooler. I told him I didn’t see it, and he then raised his voice and started swearing at me. I calmly told him he didn’t need to be rude. He began yelling, saying, “I’m not being rude — I can show you rude.” I grabbed my food and left. As I was leaving, he was yelling, “Don’t come back into my store.” This happened around 6:10 p.m. If anyone knows how to report this or a phone number for management so the cameras can be reviewed, I would appreciate it. This employee needs customer service training, especially if he is the only person working the store.
  • MG
    Micah Grimes
    Dec 27, 2025
    2.0
    Walking in just trying to talk to somebody. I got the cold shoulder. Finally was told food wasn't ready was okay with it walked outside waiting for 5 minutes. walk back in and just had to listen to a rant about ,how the blonde lady who works there hates the online orders and that her life is so miserable because we keep making online orders. Never got acknowledged to my presence walking in . Just keep ranting about online orders. (Which hello!?) Thank goodness im kinda of smart and put two and two my sandwich was sitting on the shelf. That was my sandwich rock hard. But I kind of felt targeted that I got this crappy sandwich because I made it online order and I should have never felt that way. Will be spending my rewards at a different location. Awesome sorry it was a busy time of the day but customers don't need to hear about it. Also you can acknowledge people when they walk in the front door. It wouldn't kill you it's kind of customer service 101.
  • RC
    Rachelle Shearer (Chelle)
    Nov 18, 2025
    5.0
    I love the girl with blondish hair, in a pony tail. It was noon on Tuesday. Jessica maybe. Every single time I see her she's is doing something. Sweeping, mopping, baking the bread, cutting vegetables,etc. Yes it's her job, but just bcuz you act like the world revolves around you in a restaurant/fast food environment, Does. Not. Means. She's. Less. Human. Than. You. Read it again if you don't understand.

Frequently Asked Questions About Subway

What types of meals does Subway at 2224 N Larch St serve?

This Subway location serves breakfast, lunch, and dinner, providing fresh-made sandwiches, wraps, salads, and more throughout the day.

What are the opening hours of Subway on N Larch St?

Subway is open every day from 8:30 AM to 9:30 PM, including weekends and holidays.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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