Subway

3.7
203 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Lansing Subway® Restaurant at 1701 Waverly brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1701 Waverly, Lansing, MI
48917, United States

Hours

Reviews

3.7
203 reviews
5 stars
93
4 stars
42
3 stars
23
2 stars
8
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unhelpful management.

Food Quality

While some customers enjoyed the food, many reported issues with missing ingredients and poorly made sandwiches.

Cleanliness

Several reviews noted that the location was clean and well-maintained, contributing positively to the dining experience.

Stock Issues

Frequent complaints about being out of stock on various items, particularly during peak hours.

Management Concerns

Multiple customers expressed dissatisfaction with management, citing unprofessional behavior and lack of accountability.
  • CG
    Catrina Graham
    2 days ago
    1.0
    Wasn't greeted walking in with 2 workers behind the counter doing prep, the girl was more concerned with talking to her boyfriend sitting in the lobby to acknowledge I was there or even tell me it would be a minute before they could help me. I would have been fine waiting if they had acknowledged that I was there and waiting instead of ignoring me, that's just not good customer service
  • BG
    Bad at Gaming
    6 days ago
    1.0
    They were closing an hour early and wasn’t willing to serve me
  • LS
    Leron Smith
    Nov 6, 2025
    1.0
    This place needs to be shut down never stocked up always short staffed this place is terrible
  • JK
    Joshua Kraft
    Nov 4, 2025
    1.0
    DON'T WASTE YOUR TIME!!! I walked in and the employee immediately informed me "we're out of about everything due to Halloween." I asked if they had the ingredients to make an Italian BMT... he says no were out of ham. I asked him what he would substitute of equal value. He said he couldn't do that. So I asked do I get a discount on my sandwich if you aren't willing to add a different meat in it's place? He said I can't do that either. I responded so I'm supposed to pay full price and recieve a partial item? He goes I can add another meat for an upcharge! I said do you have a manager on staff, no. I said you tell the owner he will get NO SALE INSTEAD! Now I'm at Falsettas enjoying pasta. Unless this owner personally responds I WILL NEVER WASTE MY TIME HERE AGAIN.. Update* So I took the time to read other reviews and SEE A TREND! I will be calling corporate to report this mismanaged facility. I can't believe how many 1 star reviews there are!!!
  • IL
    Isaac London
    Oct 1, 2025
    1.0
    Stood at counter for 5 minutes staff didn't acknowledge my presence, very rude bet if I was white she would have said hello or something

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Lansing?

The Subway restaurant is located at 1701 Waverly, Suite 108, Ingham, Lansing, MI 48917.

What are the operating hours of Subway at 1701 Waverly?

Subway is open Monday to Thursday from 6:00 AM to 9:00 PM, Friday and Saturday from 6:00 AM to 10:00 PM, and Sunday from 10:00 AM to 9:00 PM.