Subway

3.7
205 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Lansing Subway® Restaurant at 1701 Waverly brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1701 Waverly, Lansing, MI
48917, United States

Hours

Reviews

3.7
205 reviews
5 stars
94
4 stars
42
3 stars
23
2 stars
8
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including staff being unhelpful, rude, and inattentive.

Food Quality

While some customers enjoyed the food, many reported issues with missing ingredients, cold items, and overall dissatisfaction with the quality.

Operational Issues

Frequent complaints about the restaurant being closed during posted hours, running out of stock, and slow service were noted.

Cleanliness

Some customers appreciated the cleanliness of the location, while others reported unsanitary conditions.
  • DH
    DAYESSI HERRERA
    2 days ago
    5.0
    Amazing
  • EB
    Elizabeth Brinks
    Dec 28, 2025
    1.0
    We've been here many times, and have seen a lot of familiar faces. Tonight was met with a clearly open restaurant during posted open hours, and a locked door and no employee in the lobby. After the employee reappeared 10 minutes later I dragged my toddler out of the car for a second time. Knocked on the door, child in hand, multiple times before the employee shook head and signaled that things were closed, despite any other signage or indication. I love supporting local, this was a poor experience.
  • CG
    Catrina Graham
    Nov 22, 2025
    1.0
    Wasn't greeted walking in with 2 workers behind the counter doing prep, the girl was more concerned with talking to her boyfriend sitting in the lobby to acknowledge I was there or even tell me it would be a minute before they could help me. I would have been fine waiting if they had acknowledged that I was there and waiting instead of ignoring me, that's just not good customer service
  • BG
    Bad at Gaming
    Nov 18, 2025
    1.0
    They were closing an hour early and wasn’t willing to serve me
  • JK
    Joshua Kraft
    Nov 4, 2025
    1.0
    DON'T WASTE YOUR TIME!!! I walked in and the employee immediately informed me "we're out of about everything due to Halloween." I asked if they had the ingredients to make an Italian BMT... he says no were out of ham. I asked him what he would substitute of equal value. He said he couldn't do that. So I asked do I get a discount on my sandwich if you aren't willing to add a different meat in it's place? He said I can't do that either. I responded so I'm supposed to pay full price and recieve a partial item? He goes I can add another meat for an upcharge! I said do you have a manager on staff, no. I said you tell the owner he will get NO SALE INSTEAD! Now I'm at Falsettas enjoying pasta. Unless this owner personally responds I WILL NEVER WASTE MY TIME HERE AGAIN.. Update* So I took the time to read other reviews and SEE A TREND! I will be calling corporate to report this mismanaged facility. I can't believe how many 1 star reviews there are!!!

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Lansing?

The Subway restaurant is located at 1701 Waverly, Suite 108, Ingham, Lansing, MI 48917.

What are the operating hours of Subway at 1701 Waverly?

Subway is open Monday to Thursday from 6:00 AM to 9:00 PM, Friday and Saturday from 6:00 AM to 10:00 PM, and Sunday from 10:00 AM to 9:00 PM.