Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Lansing is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
827 reviews
5 stars
350
4 stars
140
3 stars
87
2 stars
61
1 star
189
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently reported slow service, long wait times, and frequent order mistakes.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty floors and tables, and a general lack of cleanliness.
Food Quality
Several customers expressed disappointment with the quality and presentation of food, noting that items were often missing or not as advertised.
Staff Attitude
Feedback indicated that staff were often unhelpful or unfriendly, contributing to a negative dining experience.
- VSVictoria SweetJan 3, 20261.0Waited 15min for my order. Soup and half a Sammy. $20 with a drink. Staff did not apologize for the wait or come off friendly in any way.
- LSLoretta SanchezDec 16, 20254.0I was surprised to see how the floor was dirty and the upholstery was in need of a miracle !!!!
- NGNick GilbertDec 14, 20251.0Super slow and no wrappers for bread/bagels and no spoon for soup and no butter despite requesting.
- SCShelly CliseDec 9, 20251.0Consistently terrible service. I’ve paid for a bread bowl on multiple visits and never received it, and they don’t bother to refund or adjust the price. Today the drive-thru worker was rude, kept interrupting me, and tossed me a bag of bread without a word. Meanwhile, there were at least five employees just standing in a line talking while we sat waiting in the drive-thru. Customer service here is non-existent.
- NRNick RzepeckiNov 25, 20252.0Doesn't have almost any of the food they advertise
Frequently Asked Questions About Panera Bread
Does Panera Bread accept reservations?
No, Panera Bread does not accept reservations.
What are the operating hours of Panera Bread in Lansing?
Panera Bread is open from 6:00 AM to 9:00 PM Monday through Friday, and from 7:00 AM to 9:00 PM on weekends.
Does Panera Bread offer delivery and what are the delivery hours?
Yes, Panera Bread offers delivery from 6:00 AM to 9:00 PM Monday through Friday, and from 7:00 AM to 9:00 PM on weekends.
Can I order online or use a drive-thru at Panera Bread?
Yes, you can order online for delivery or Rapid Pick-Up, and Panera Bread also has a drive-thru service.
What types of meals does Panera Bread serve?
Panera Bread serves breakfast, lunch, brunch, and dinner.
What payment methods are accepted at Panera Bread?
Panera Bread accepts American Express, Cash, Discover, Mastercard, and Visa.
Does Panera Bread offer dine-in and Wi-Fi services?
Yes, Panera Bread serves dine-in customers and provides complimentary Wi-Fi in a warm and welcoming environment.
What are some specialties offered by Panera Bread?
Specialties include You Pick Two, Power Menu, Hand-Tossed Salads, Freshly-Baked Breads, Artisan and Specialty Breads, Flatbread Sandwiches, Soup in a Breadbowl, and Vegetarian Broth Bowls.
What nearby places can I visit before or after dining at Panera Bread?
Nearby places include Finley's American Grill for American cuisine, Applebee's Grill + Bar for a casual dining experience, and 7 Brew Coffee for additional coffee options.
Are there nearby services that might be useful when visiting Panera Bread?
Yes, customers can find amenities such as The UPS Store for courier services, Xfinity for internet and mobile needs, and Option1 Credit Union for banking nearby Panera Bread.